Jhouvan Joseph
12597 Encore At Ovation Way,FL
Summary
Dedicated CDL A OTR Driver with a clean driving record and extensive experience at JB Hunt Transportation. Proven ability to ensure timely deliveries while fostering strong customer relationships. Skilled in GPS route planning and vehicle inspections, consistently achieving zero accidents through a commitment to safety and efficiency.
Overview
16
16
years of professional experience
Work History
CDL Truck Driver
Self-employeed
01.2023 - 02.2025
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Operated a pallet truck and a forklift.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Filled out load paperwork and DOT-mandated log books.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected load security and checked for damages.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
CDL A OTR Driver
JB Hunt Transportation
04.2016 - 11.2022
- Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
- Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
- Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
- Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.
- Coordinated closely with dispatchers to address any issues that arose during trips such as schedule changes, breakdowns, or emergency situations.
- Promoted a positive company image through courteous interactions with customers, fellow drivers, and the public while on the road.
- Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
- Performed minor repairs on trucks when necessary to minimize downtime during long hauls.
- Contributed to fleet-wide efficiency improvements by providing feedback on potential route optimizations or technology upgrades based on personal experience.
- Maintained accurate records of deliveries, hours of service, and fuel expenses for efficient reporting to management.
- Received recognition for exceptional customer service by providing prompt and courteous deliveries at every stop.
- Safeguarded transported goods by maintaining a high level of security and vigilance during overnight stops or extended layovers.
- Enhanced fuel efficiency by maintaining proper tire pressure and practicing conservative driving techniques to reduce idle time.
- Assisted in loading and unloading cargo as needed, ensuring safe handling of goods during transport.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed routine maintenance on truck to keep in working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Dropped and hooked trailers and changed configuration of equipment.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Read, write, identify and verify orders and numbers.
- Interpret, comprehend and follow instructions.
Warehouse Forklift Operator
Harris Teeter Fulfillment by Kroger
02.2009 - 01.2016
- Operated a forklift and pallet truck.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
- Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
Education
High School Diploma -
Charlotte Amalie High School
St. Thomas, U.S. Virgin Islands06-2007
Skills
- Strong work ethic
- Commercial driving
- Safe driving
- Class A commercial Driver's license
- Dependable and reliable
- Long-haul driving
- Defensive driver training
- GPS and route planning
- Vehicle inspections
- Attention to detail
- Equipment maintenance
- Transportation safety
- Clean MVR
- Tractor-trailer driving specialist
- Lift up to [number] pounds
- Heavy lifting
- OTR driving
- Forklift operation
- Valid Driver's license
- Commercial driving experience
- Customer relationships
- Strong working relationships
- Clean driving record
Timeline
CDL Truck Driver
Self-employeed
01.2023 - 02.2025
CDL A OTR Driver
JB Hunt Transportation
04.2016 - 11.2022
Warehouse Forklift Operator
Harris Teeter Fulfillment by Kroger
02.2009 - 01.2016
High School Diploma -
Charlotte Amalie High School
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