JANET HAUN
No,Indiana
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional when working with little to no supervision.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Franklin Community Schools
08.2006 - 09.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital student information.
Front Office Assistant
Sunshine Pediatrics
12.2000 - 04.2005
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Streamlined office operations for increased efficiency through effective organizational tasks such as filing, scheduling, and data entry.
- Facilitated seamless communication by routing calls and relaying messages accurately and in a timely manner.
- Maintained a professional and welcoming environment for patients, contributing to an overall positive experience.
- Increased patient retention by providing exceptional service while managing check-in and check-out processes.
Front Office Assistant/Medical Coding/Billing Specialist
Paul D. Isenberg, M.D.
01.1995 - 08.2000
- Updated patient databases regularly while maintaining accuracy in contact details comprehensively.
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
- Directed phone inquiries, answered patient questions, and scheduled appointments.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
Education
Certificate - Medical Coding & Billing
U.S. Career Institute
Fort Collins, CO02.2024
No Degree - General Studies/Nursing Pre-requisites
Ivy Tech
Indianapolis, IN06.2008
Certificate - Medical Coding
Indiana Business College, Medical
Indianapolis, IN06.1995
Skills
- Organizational Abilities
- Decision Making
- Regulatory Compliance
- Problem Solving
- Professionalism
- Multitasking Capabilities
- Critical Thinking
- Interpersonal Skills
- Quality Assurance
- Attention to Detail
Timeline
Administrative Assistant
Franklin Community Schools
08.2006 - 09.2023
Front Office Assistant
Sunshine Pediatrics
12.2000 - 04.2005
Front Office Assistant/Medical Coding/Billing Specialist
Paul D. Isenberg, M.D.
01.1995 - 08.2000
Certificate - Medical Coding & Billing
U.S. Career Institute
No Degree - General Studies/Nursing Pre-requisites
Ivy Tech
Certificate - Medical Coding
Indiana Business College, Medical
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