Patient-oriented nurse with over 20+ years of diverse experience in direct patient care, staff supervision and department operations. Quality focused and efficiency-driven leader offering proven clinical knowledge, natural interpersonal strengths and technical expertise in long-term care.
Monitors and evaluates nursing staff performance, providing feedback and guidance to support standards of care. Identifies department issues to recommend corrective actions. Works closely with administration to develop and implement best practices to improve resident outcomes. Collaborates with staff, management, and external groups to coordinate patient care. Established and maintains effective communication with staff, physicians and resident families to promote high quality of care. Participates in management meetings to discuss resident status, census changes, resident complaints/concerns, etc. Establishes new policies and/or updates existing policies to improve standard of care for residents.
Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines. Verified prompt and accurate completion of MDS activities for billing. Assessed electronic medical record for required documentation to support MDS coding. Evaluated patient histories, complaints, and current symptoms. Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information. Reviewed missing assessment reports and analyzed issues for leadership team.
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns. Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection. Performed rounds to observe care and interview staff, residents, and families. Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections. Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect. Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care. Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations. Oversaw and approved recruitment, hiring and orientation of new nursing staff.
Monitored employee performance to look for areas in need of improvement. Performed reviews of employee work performance to check for areas in need of additional training. Assisted with development of effective recruitment and hiring strategies. Developed and delivered new hire training programs and continuous professional development. Created and managed continuous improvement classes and training programs targeted to new employees. Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion. Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness. Trained staff during demonstrations, meetings, conferences, and workshops. Conducted orientation sessions and organized on-the-job training for new hires. Reviewed and edited all training materials for accuracy and company policy compliance. Organized and edited training manuals, multimedia visual aids, and other educational materials.
Administered medications and treatments to residents as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift. Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring resident orders, and communicating with ancillary departments. Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols. Developed and maintained close relationships with residents and families to facilitate smooth communications, provide encouragement and build trust.