Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic
Jia Dixon

Jia Dixon

Kennesaw,GA

Summary

Dedicated, empathic, and resourceful with over 6 years of experience in effective communication, conflict resolution, thorough documentation, and mentorship. Skilled at liaising with outside agencies, and modeling behaviors that empower people towards improved mental well-being. Proven ability to build trusting relationships, offer non-judgmental support, and advocate for the needs of others. Seeking to make a positive impact in the lives of those facing mental health issues.

Overview

11
11
years of professional experience

Work History

Graduate Intern

Art It Out Therapy Center
05.2024 - 05.2025
  • Conduct behavioral observations and intakes.
  • Co-facilitate group sessions.
  • Maintain individual client case load.
  • Foster and nurture the therapeutic relationship by showing empathy, unconditional positive regard, and nonjudgement.
  • Provide continual quality care for clients.
  • Utilize basic and advanced skills to support clients.
  • Conduct suicide assessments, provide crisis management, and collaborate with clients on the development of safety plans.
  • Participate in weekly supervision and consult with colleagues.
  • Accurately and timely complete client progress notes.
  • Manage schedule and client billing in Simple Practice.
  • Help maintain and organize intern and shared spaces.

Senior Clinical Data Manager

The Emmes Company, LLC
09.2014 - 01.2024
  • Voluntarily served in leadership roles including Data Team Lead and Project Lead to ensure study functionality.
  • Valued thought leader and decision maker for internal teams and external clients.
  • Identified as an employee that took initiative and was consistently proactive.
  • Showcased adaptability beyond expectation. Proficiently learned multiple department/study protocols and procedures.
  • Strengthened talent pipelines by leading, providing mentorship, and advocating for data management (DM) team members. Shared my knowledge base and ideas corporately.
  • Demonstrated an understanding of business acumen and bolstered relationships with external sponsors and clients  through intentional collaboration.
  • Adept in effective internal and external communications. Encouraged and modeled positive interpersonal relationships.
  • Served as a Subject Matter Expert (SME) for multiple studies, aiding study teams with efficiency and teamwork.
  • Voluntarily sought and procured resources to support multiple study closeouts. Reviewed organizational pathways to ensure seamless, appropriate provision.
  • Remained compliant with corporate Standard Operating Procedures (SOP) reading requirements and government required refresher trainings including HIPAA, Privacy and Security Awareness, and Good Clinical Practice.
  • Used de-escalation methods to efficiently resolve conflicts.

Education

CACREP accredited Master of Arts - Clinical Mental Health Counseling

Wake Forest University
Winston-Salem, NC

Bachelor of Science - Biology

Delaware State University
Dover, DE
12-2013

Skills

  • Effective listening
  • Empathy
  • Strong organizational skills
  • Attention to detail in documentation
  • Clear and concise communication
  • Cultural sensitivity
  • Skilled in conflict resolution
  • Collaborative teamwork skills
  • Crisis management
  • Analytical and critical thinking
  • Good Telephone Etiquette
  • Leadership

Accomplishments

Chi Sigma Iota International Honor Society Pi Alpha Chapter May 2024

Affiliations

  • American Counseling Association
  • Licensed Professional Counselors Association of Georgia
  • Delta Sigma Theta Sorority, Inc.

Timeline

Graduate Intern

Art It Out Therapy Center
05.2024 - 05.2025

Senior Clinical Data Manager

The Emmes Company, LLC
09.2014 - 01.2024

CACREP accredited Master of Arts - Clinical Mental Health Counseling

Wake Forest University

Bachelor of Science - Biology

Delaware State University