JIA FOSTER
Houston
Summary
Developed skills in leadership, team coordination, and emergency management within high-security environment. Focused on conflict resolution and effective communication to ensure safety and compliance. Seeking to transition into new field where these transferrable skills can provide significant value.
Offering well-developed communication and leadership abilities, with keen interest in growing within customer service field. Brings strong aptitude for learning and quickly adapting to new environments and procedures. Ready to use and develop problem-solving and organizational skills in Customer Service Supervisor role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard Supervisor
Safe Management
06.2025 - Current
- Supervised security personnel to ensure compliance with safety protocols and operational guidelines.
- Conducted regular site inspections to identify vulnerabilities and enforce security measures.
- Trained new staff on emergency response procedures and conflict resolution techniques.
- Coordinated incident reports and documentation for review by management.
- Developed and implemented security strategies to enhance overall safety at facilities.
- Evaluated performance of security staff, providing feedback for improvement and professional development.
Learning Coach
Hisd
08.2024 - 05.2025
- Collaborated with educators to implement new and innovative teaching strategies
- Provided instructional guidance to support teachers in enhancing instructional practices
- Promoted student success through active engagement and support in the educational environment
- Utilized critical thinking skills to identify opportunities for improvement and collaboration
- Supported teachers in implementing new and exciting opportunities for professional growth
- Contributed to a supportive educational environment through effective communication and teamwork
2nd Grade Teacher
Hisd school district
08.2023 - 06.2024
- Collaborated with department heads to evaluate teacher aide(s) and volunteer(s) job performance
- Demonstrated availability to students and parents for education-related purposes
- Planned and supervised purposeful assignments for teacher aide(s) and volunteer(s)
- Maintained and improved professional competence
- Implemented strategies to enhance student learning and engagement
- Fostered a positive and inclusive classroom environment for all students
Education
Master in Science - Health and Physical Education
Texas Southern University
Houston, TX05.2025
Bachelor in Science - Kinesiology
Jarvis Christian College
Hawkins, TX04.2021
Skills
- Customer service
- Communication skills
- English
- Microsoft word
- Guest services
- Leadership
- Team Player
- Team collaboration
- Time management
- Interpersonal communication
Certification
Level 2 security license
Timeline
Security Guard Supervisor
Safe Management
06.2025 - Current
Learning Coach
Hisd
08.2024 - 05.2025
2nd Grade Teacher
Hisd school district
08.2023 - 06.2024
Master in Science - Health and Physical Education
Texas Southern University
Bachelor in Science - Kinesiology
Jarvis Christian College