Provided excellent customer service to patients through positive patient relations and explanation of dental procedures. Managed schedules through Dentrix. Prepared procedure rooms and tray setups for doctors before starting dental procedures. Assisted dentist handing appropriate tools and supplies needed for procedures. Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Gained experience in take digital X-ray, Panoramic, CBCT, Intraoral scans; Coronal Polish, Sealants, Making temporary crowns, bleach trays, retainers, Chairside assisting in Fillings, Root canal, Crown preparation, Extraction, Implant, bone grafts and tissue graft procedures with Nitrous Oxide/Laughing gas, oral sedation, General anesthesia.
Dental Assistant
Kids Place Dentistry
09.2020 - 01.2021
Worked chairside assisting pediatric dentists with routine cleaning and specialized procedures, making patients feel as relaxed as possible and preparing them for treatment. Educated patients on dentist, pre-surgical instructions and post surgical care.
Gained experience in exposing and processing X-ray; and assisting with Sealants, Filling, Stainless steel crown, Strip crown, Pulpotomy, Extraction, Local anesthesia, Nitrous Oxide/Laughing gas, General anesthesia.
Front Desk & Dental Assistant
Vincent Liang DDS
09.2018 - 03.2020
Efficiently manage patient care, office and laboratory duties within a multispecialty dental group employing 3 dentists and 4 assistants.
Maintain patient records and lab equipment sterilize instruments; assist office manager with patient scheduling, billing and insurance claims; and educate patients on postoperative and general oral health care.
Maintain clean, sterile and positive environments optimizing patient comfort and safety.
Skills
Chairside assisting during procedures (eg fillings, RCT, crown prep, extractions)
Take and process dental X-rays (with valid X-ray license)
Perform coronal polishing
Take dental impressions (for crowns, night guards, retainers, etc)
Place and remove rubber dams
Assist with crown and bridge procedures
Fabricate and place temporary crowns
Place retraction cord
Perform bite registration
Provide post-op instructions to patient
Follow OSHA and CDC sterilization protocols
Disinfect operatories and dental instruments
Use and manage autoclave and sterilization equipment
Maintain clean and stocked treatment rooms
Schedule and confirm appointments
Input and update patient charts ( Dentrix, Eaglesoft, Open Dental)
Verify insurance and collect co-pays
Order and track dental supplies
Communicate effectively with lab for case tracking
Comfort and educate patients before, during, and after procedures
Explain treatment plans and pre/post-operative instructions
Translate between dentist and patients (Chinese Mandarin)