Jia Xiong
Appleton,WI
Summary
Dedicated Rideshare Driver with over 1 and a half years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. Self-motivated Line Lead streamlines production processes and delegates tasks to prioritize quality and on-time completion. Positive motivator driving manufacturing personnel toward production benchmarks. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.
Overview
16
16
years of professional experience
Work History
None-Emergency Medical Transportation Provider
Veyo Transportation
02.2023 - Current
- Improved customer satisfaction by providing prompt and professional service
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Communicated with passengers regarding estimated time of arrival.
Sheeter Operator
Dixon Ticonderoga Company
10.2021 - 02.2023
- Assisted supervisors with inventory management tasks such as tracking material usage rates, calculating required stock levels, and coordinating orders as needed.
- Played a key role in meeting production targets consistently, demonstrating reliability as an integral team member in the manufacturing process.
- Maintained high-quality output by performing regular quality checks and adjusting equipment as necessary.
- Streamlined processes for increased efficiency, implementing new techniques and best practices in sheeter operation.
- Enhanced workplace safety by adhering to strict safety guidelines and conducting routine equipment inspections.
- Maintained a clean and organized work area, promoting effective workflow management and easy access to necessary tools or materials.
- Increased overall customer satisfaction with consistent on-time delivery of high-quality products through efficient sheeter operation.
- Ensured accurate product measurements by calibrating machines regularly, resulting in reduced instances of rework or returns due to sizing discrepancies.
- Improved production efficiency by optimizing machine settings and reducing downtime.
- Assisted in training new Sheeter Operators, sharing expertise and fostering a supportive work environment.
- Displayed strong problem-solving abilities when faced with complex machinery issues, reducing downtime and ensuring production continued smoothly.
- Collaborated with team members to troubleshoot issues, improving overall productivity and minimizing waste.
- Contributed to cost reduction efforts by monitoring material usage and identifying opportunities for waste reduction.
- Demonstrated exceptional attention to detail in the handling of raw materials, ensuring proper storage conditions were met at all times.
- Completed timely changeovers to ensure minimal disruption to production schedules and timely delivery of finished products.
- Kept equipment clean, repaired, and lubricated to maximize performance.
- Followed company policies and OSHA requirements to maintain work safety.
- Troubleshot and resolved various issues with machinery, maintaining quality and performance.
- Checked completed work to identify flaws and sort items by grade.
- Promptly removed completed loads from press.
- Upheld housekeeping standards by keeping space clean and free of hazards.
- Actively participated in team meetings and training sessions to stay informed of new industry developments, workplace guidelines, and company initiatives.
Folder Operator
Tidi Products
03.2017 - 08.2021
- Maintained high level of quality and productivity, attention to detail, count accuracy of material and unit appearance.
- Followed company safety rules, lock-out tag-out procedures and good housekeeping practices.
- Assisted with machine setup and adjustment, fed materials into machine and stacked off finished material.
- Collaborated with team members to streamline production processes, resulting in improved workflow and reduced bottlenecks.
- Continually updated knowledge of industry trends and advances in Folder Operator technology, ensuring readiness for new challenges and adapting to changing job requirements.
- Implemented quality control measures during the folding process, addressing any issues promptly before finalizing completed products.
- Increased production efficiency by implementing new folder operating techniques and procedures.
- Maintained a safe working environment by adhering to safety protocols and guidelines for folder operation.
- Reduced machine downtime through regular maintenance and timely troubleshooting of the folder equipment.
- Skillfully operated various types of folders, demonstrating adaptability and proficiency across different machines and job requirements.
- Performed routine inspections of the folding machine to ensure proper functioning throughout daily operations.
- Closely monitored inventory levels of supplies required for optimal folder operation, informing management when reordering was necessary.
- Contributed to cost reduction efforts through efficient use of materials, reducing waste during the folding process.
- Enhanced product quality by closely monitoring folder settings and making necessary adjustments as needed.
- Assisted in training new employees on folder operations, ensuring a smooth transition and continued productivity.
- Checked final products for quality and durability, ensuring high-quality and long-lasting work.
- Recorded relevant job data in daily production logs and required forms, produced activity reports and discussed production with supervisors to identify areas in need of improvement.
- Trained new hires in quality and productivity standards to maximize team effectiveness.
Team Leader
American Foods Group
01.2009 - 05.2016
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
- Monitored product quality to achieve superior quality reputation.
- Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
- Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
- Ensured compliance with industry regulations by staying up-to-date on changes affecting our operations and modifying processes accordingly.
- Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback.
- Maintained accurate records of production data to track progress against targets and inform future planning efforts.
- Implemented safety protocols to minimize workplace accidents, ensuring a safe working environment for all employees.
- Increased production efficiency by implementing lean manufacturing principles and streamlining processes.
- Conducted ongoing evaluations of employee performance, identifying areas for growth and providing support as needed.
- Monitored employee performance to determine need for additional education and training.
- Provided and promoted solutions to eliminate reoccurring problems.
- Provided expert guidance and support to team members, helping them develop their skills and advance in their careers.
- Followed daily production schedules for organized and on-time deliveries.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Collaborated with other departments to establish smooth operations and encourage teamwork.
- Assembled products according to changing daily work orders and specific customer needs.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
GED -
FVTC
Appleton, WI09.2013
Skills
- Traffic laws knowledge
- Transportation Regulations
- Passenger Assistance
- Vehicle Inspection
- Transportation Scheduling
- GPS Navigation
- Environmental awareness
- Vehicle Maintenance
- Vehicle cleaning
- Customer Service
- Time Management
- Clean Driving Record
- Passenger Safety
- Safety Procedures
- Standard operating procedures knowledge
- Safety Compliance
- Quality Control Processes
- Testing and troubleshooting
- Machine programming
- Production Scheduling
- Machine changeovers
- Operational safety
- Troubleshooting, testing, and diagnostics
- Forklift and Pallet Jack Operation
- Employee Training
- Team Management
Languages
Hmong
Full Professional
Thai
Professional Working
laos
Limited Working
Timeline
None-Emergency Medical Transportation Provider
Veyo Transportation
02.2023 - Current
Sheeter Operator
Dixon Ticonderoga Company
10.2021 - 02.2023
Folder Operator
Tidi Products
03.2017 - 08.2021
Team Leader
American Foods Group
01.2009 - 05.2016
GED -
FVTC
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