Jiah Baldwin
Oxford,NC
Summary
Dynamic and results-driven business professional with a passion for creative problem-solving. Highly organized and detail-oriented with a strong background in marketing and sales. Demonstrated ability to successfully manage multiple projects simultaneously, showcasing an innate aptitude for learning new skills quickly.
Overview
6
6
years of professional experience
Work History
Sales Associate
Aerie By American Eagle Outfitters
Greensboro, NC
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Sales Consultant
Dillard's Retail
Burlington, NC
05.2022 - 08.2022
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Customer Experience Sales Floor Associate
Polo Ralph Lauren Factory Store
Mebane, NC
07.2019 - 05.2021
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
- Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
Education
Bachelor of Science (B.S.) in Marketing -
North Carolina A & T State University
Greensboro, NC12.2024
High School Diploma -
Walter M. Williams High School
Burlington, NC05.2021
Skills
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Aerie By American Eagle Outfitters
11.2024 - Current
Retail Sales Consultant
Dillard's Retail
05.2022 - 08.2022
Customer Experience Sales Floor Associate
Polo Ralph Lauren Factory Store
07.2019 - 05.2021
Bachelor of Science (B.S.) in Marketing -
North Carolina A & T State University
High School Diploma -
Walter M. Williams High School
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