Jiahe Yan
Pomona,CA
Summary
Dynamic and results-driven Business Development Manager with over 5 years of experience driving growth strategies, expanding market share, and leading cross-functional teams. Proven track record in increasing revenue and customer satisfaction in Los Angeles by 10%, scaling operations from 4 to 230+ restaurants. Expertise in managing million-dollar portfolios, online/offline channel development, and building strong client relationships. Adept at analyzing market trends, adjusting business strategies, and driving company goals. Fluent in English and Mandarin, deep understanding of multicultural business environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Part Time:Business Development Manager
Greenwood MCN
Los Angeles, CA, California
02.2024 - Current
- Designed and implemented processes including the immigration market research, competitor analysis, and pricing; successfully referred 3 new clients.
- Responsible for expanding diversified market channels to enhance brand awareness. Organized and planned two industry seminars, inviting over 50 potential clients, as well as conducted 10 online promotional activities, increasing brand exposure through social media.
- Conducted a market analysis every quarter and adjusted the business expansion strategy accordingly to optimize the company’s operations
Los Angeles Regional Manager
Minitable, Inc.
Los Angeles, California
8 2021 - 08.2024
- Led business development initiatives across the Los Angeles area, managing a multimillion-dollar client portfolio and driving expansion from 4 to 230+ restaurants
- Increased sales by 10% year-over-year while maintaining a 99% customer satisfaction rate
- Spearheaded online and offline marketing strategies to promote restaurant services, resulting in an average annual profit increase of $320,000
- Directed the product listing process, monitored customer feedback, and improved operational efficiency, contributing to successful customer engagement
- Developed and communicated company goals and mission to regional teams, fostering a collaborative environment and achieving key business milestones.
Account Manager
Chowbus, Inc.
Los Angeles, California
08.2019 - 08.2021
- Managed a portfolio of client accounts, supporting over 200 restaurants in the Los Angeles region and driving a 34% increase in orders from 2020 to 2021
- Collaborated with internal departments to deliver tailored client solutions, achieving retention and growth targets
- Coordinated weekly marketing campaigns for 20+ restaurants, enhancing brand visibility and generating new business opportunities
- Developed long-term client relationships by delivering exceptional service and promoting value proposition.
Education
Bachelor of Arts -
University of California, San Diego
San Diego, CASkills
- Business Development
- Strategic Partnerships
- Stakeholder Communication
- Sales and marketing strategies
- Sales Planning
- Strategic Planning
Certification
- California Department of Licensing: Life, Accident, and Health Insurance License
- ACE Certified Personal Trainer
- CPR Certification
Timeline
Part Time:Business Development Manager
Greenwood MCN
02.2024 - Current
Account Manager
Chowbus, Inc.
08.2019 - 08.2021
Los Angeles Regional Manager
Minitable, Inc.
8 2021 - 08.2024
- California Department of Licensing: Life, Accident, and Health Insurance License
- ACE Certified Personal Trainer
- CPR Certification
Bachelor of Arts -
University of California, San Diego
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