Jiahni I Higgs

• Greet and check on visitors for tours while clearly communication sanctuary rules and safety guidelines

• Operate system in the gift shop, accurately processing purchases and handling guest inquiries

• Deliver welcoming, knowledgeable support that enhances the visitor experience and represents the sanctuary’s mission

• Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously to ensure animal safety.

• Serve as a frontline representative delivering attentive, friendly, and efficient service.

• Handle financial transactions and customer inquiries while supporting food prep and order flow.

• Ensure smooth back of house operations during peak hours through teamwork and communication.

• Delivered guest safety briefings and monitored water attractions for safety compliance.

• Monitored ride operations while maintaining a secure and positive environment. Participated in daily cleaning and readiness

protocols to ensure a smooth guest experience

• CPR Certified; consistently trusted in high responsibility zones.
Seasonal, Summer