Jiahui Chai
Arcadia,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Property Manager
Madison & Company
02.2021 - Current
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Managed accounting tasks, including cash flow tracking, budgeting, Cam/NNN/bank reconciliation, and capital expenditure analysis with a high degree of accuracy to maintain financial transparency
- Proficiently handled invoice and billing statements, streamlining the payment process, and reducing payment delays
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Assisted in the drafting and review of contracts and lease agreements under the supervision of the broker, contributing to legally sound agreements and compliance.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Assistant Project Manager
Yoka Investment Inc
01.2018 - 11.2019
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Minimized disruptions during construction projects by closely coordinating site logistics such as materials delivery, equipment storage, and personnel access.
- Reduced project costs with effective budget management and resource allocation strategies.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Developed and maintained project documentation for reliable records.
- Negotiated contracts and agreements with vendors for constructive supplier relations.
Operations Coordinator
Hiseas Travel Agency Inc.
08.2017 - 08.2018
- Boosted productivity by establishing effective communication channels between departments.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
- Increased revenue through strategic planning and market analysis.
- Negotiated contracts with vendors, securing competitive pricing for goods and services.
Project Manager Assistant Intern
Beijing Gehua CATV Network Corporation
06.2015 - 08.2015
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Education
MBA - Real Estate
California State University
Los Angeles, CA12.2020
Bachelor of Science - Communications
The George Washington University
Washington, DC06.2017
Skills
- Contract Negotiation
- Maintenance Scheduling
- Business Administration
- Tenant relations
- Property Management
- Vendor Management
- Building operations
- Maintenance knowledge
- New Construction
- Multi-family property management
- Tenant and eviction laws
- Legal knowledge
- Leasing and sales
- Lease Renewals
- Administrative Support
- Rent collection
- Preparing property agreements
- Property tours and inspections
- Marketing and Advertising
- Occupancy Management
- Microsoft Office
- Data Entry
- Rental Listings Research
- Teamwork and Collaboration
- Analytical Thinking
- Property Showing
- Team Collaboration
- Team building
- Self Motivation
- Continuous Improvement
- Insurance Coordination
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Property Manager
Madison & Company
02.2021 - Current
Assistant Project Manager
Yoka Investment Inc
01.2018 - 11.2019
Operations Coordinator
Hiseas Travel Agency Inc.
08.2017 - 08.2018
Project Manager Assistant Intern
Beijing Gehua CATV Network Corporation
06.2015 - 08.2015
MBA - Real Estate
California State University
Bachelor of Science - Communications
The George Washington University
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