Jiajing Wu
Brooklyn,NY
Summary
Motivated and reliable delivery driver with over 5 years of experience in providing efficient and timely deliveries to customers. Proven ability to manage multiple tasks in a fast-paced environment, demonstrate exceptional customer service, and maintain a strong focus on safety and reliability. Excelled in teamwork and time management, significantly improving delivery efficiency.
Overview
9
9
years of professional experience
Work History
Delivery Driver
DoorDash
04.2020 - Current
- Deliver food and beverages to customers in a timely and professional manner, ensuring accuracy and customer satisfaction.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicate effectively with customers regarding delivery updates, changes, or concerns.
- Manage multiple deliveries simultaneously while maintaining excellent customer service standards.
Laundromat Attendant
EzSpin Laundromat
08.2017 - 10.2018
- Delivered cleaned and laundered clothes to residential and business customers on a scheduled route.
- Ensured that garments were handled with care to avoid damage during transport and accurately delivered to the correct recipients.
- Maintained an organized delivery schedule to ensure timely, efficient deliveries, especially during peak laundry seasons.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Collected soiled linens and clothing and pretreated stains.
Delivery Driver
Golden Dynasty Restaurant
05.2016 - 02.2017
- Deliver food orders from the restaurant to customers’ homes or businesses, ensuring the safe and timely arrival of food.
- Maintain a friendly, professional attitude when interacting with customers, addressing concerns or special requests.
- Verify the accuracy of food orders before departure to ensure proper items and special instructions are followed.
- Use GPS navigation systems to plan and adjust delivery routes for optimal efficiency and minimal delays.
- Handle cash, card payments, and digital transactions accurately while ensuring proper documentation.
- Communicate with the restaurant staff to coordinate order preparation times and ensure timely delivery.
Skills
- Delivery logging
- Package scanning
- Advanced planning
- Order picking and processing
- Teamwork
- Problem solving
- Time management
Timeline
Delivery Driver
DoorDash
04.2020 - Current
Laundromat Attendant
EzSpin Laundromat
08.2017 - 10.2018
Delivery Driver
Golden Dynasty Restaurant
05.2016 - 02.2017