Jiale (Alan) Wang
Oakland Gardens,NY
Summary
Skilled Bubble Tea Barista with nearly a decade of experience in beverage crafting and store operations. Committed to delivering outstanding customer service and fostering teamwork in fast-paced environments. Proficient in supply management and eager to expand expertise in specialty coffee.
Overview
3
3
Languages
1
1
Certification
14
14
years of professional experience
Work History
Senior Bubble Tea Barista
The Teapsy New York
Astoria, NY
02.2017 - 07.2026
- Provide exceptional customer service and welcoming atmosphere
- Crafted high-quality bubble tea beverages using precise recipes and techniques.
- Maintained cleanliness and organization of the workspace to ensure compliance with health standards.
- Trained new baristas on beverage preparation and customer interaction protocols.
- Managed inventory levels, ensuring timely replenishment of supplies to prevent shortages.
- Developed new drink recipes based on customer feedback and seasonal trends.
- Used POS system to accurately enter orders and process payments.
- Oversaw daily operations, ensuring adherence to quality standards and operational guidelines.
Bakery Cashier
Fay Da Bakery
Forest Hills, NY
06.2012 - 05.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selections and inquiries, enhancing service experience.
- Maintained cleanliness and organization of the bakery display areas for optimal presentation.
- Collaborated with team members to manage inventory levels and restock shelves promptly.
Education
High School Diploma -
Queens High School of Teaching
Bellerose, NYSkills
- Beverage preparation
- Staff training
- Multitasking Abilities
- Food safety compliance
- Customer service
- Friendly, positive attitude
Certification
Food Protection Certificate
Languages
English
Chinese (Cantonese)
Chinese (Mandarin)
Timeline
Senior Bubble Tea Barista
The Teapsy New York
02.2017 - 07.2026
Bakery Cashier
Fay Da Bakery
06.2012 - 05.2015
High School Diploma -
Queens High School of Teaching