JIAN ZHENG
Concord,CA
Summary
Punctual Delivery Driver offering 10 years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Dragon's Pond
WALNUT CREEK, California
09.2016 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Answered customer questions regarding shipments.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Processed payments by accepting cash, checks and credit card payments.
Package Delivery Driver
1-800 Courier
San Leandro, CA
02.2016 - 08.2016
- Loaded and unloaded boxes and packages to move to and from vehicle.
- Assisted in loading delivery trucks with prepared packages.
- Navigated route to customer locations using GPS maps.
- Drove delivery truck or van to transport orders.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Education
Some College (No Degree) - Automotive Mechanics
College of Alameda
Alameda, CASome College (No Degree) - Automotive Engineering
Laney College
Oakland, CASkills
- DOT Compliance
- Customer Service
- GPS Navigation
- Time Management
- Vehicle Inspection
- Problem-Solving
- Valid Driver's License
- Clean Driving Record
- Excellent Sense of Direction
- Ability to Lift 50 Pounds
- Vehicle Safety and Maintenance
- Safe Driving Record
- Vehicle Cleaning and Maintenance
- Route Management
- Documentation and Reporting
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Delivery Driver
Dragon's Pond
09.2016 - Current
Package Delivery Driver
1-800 Courier
02.2016 - 08.2016
Some College (No Degree) - Automotive Mechanics
College of Alameda
Some College (No Degree) - Automotive Engineering
Laney College