Jiana McDonald
Atlanta,GA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Motivated Internship Student working toward [Bachelor of Arts] degree to become a sports reporter. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience. Strong knowledge of [Microsoft Software].
Overview
3
3
years of professional experience
Work History
Front of House Employee
Taco Mama Village Of Providence
2022.07 - Current
- Remembered, recited and promoted variety of menu items.
- Answered telephone to make reservations and take orders.
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Selling Product at Farmers Market
Muchacha De Masias Spice Company
2021.04 - 2023.08
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Front of House Employee
MOD Pizza
2022.06 - 2023.01
- Established welcoming atmosphere by greeting each guest warmly.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.
- Registered guest information on database to maintain accuracy and tracking information.
Education
Bachelor of Arts - Documentary Filmmaking
Spelman College
Atlanta, GA05.2027
High School Diploma -
Sparkman High School
Harvest, AL05.2023
Skills
- Training and Mentoring
- Team Collaboration
- Time Management and Organization
- Attention to Detail
Timeline
Front of House Employee
Taco Mama Village Of Providence
2022.07 - Current
Front of House Employee
MOD Pizza
2022.06 - 2023.01
Selling Product at Farmers Market
Muchacha De Masias Spice Company
2021.04 - 2023.08
Bachelor of Arts - Documentary Filmmaking
Spelman College
High School Diploma -
Sparkman High School
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