Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jiang Du

North Brunswick

Summary

Results-driven Sr QA Engineer with expertise in test plan development, defect tracking, and performance testing. Proven track record in CRM integration and Agile methodologies, ensuring high-quality software delivery.

Overview

32
32
years of professional experience

Work History

Sr QA Engineer

Vonage (Part of Ericsson)
Holmdel
04.2012 - Current
  • Designed and executed test plans for new product features and enhancements.
  • Utilized tools such as JIRA for defect tracking, GitHub for source code management, and deployment into test environments.
  • Google extension integration with CRMs such as Salesforce, Bullhorn, MS Dynamics, MS Office 365, Zoho, Zendesk, Sugar, NetSuite, Jobdiva, HubSpot, Clio, and ConnectWise.

QA Engineer III

Vonage
Holmdel
12.2006 - 04.2012
  • Executed functional, regression, performance, integration, and user acceptance testing.
  • Led voicemail migration project to enhance capacity.
  • Led Voice to Text project utilizing Nuance for scalability with machine learning and LoadRunner.

QA Engineer II

Vonage
Holmdel
12.2003 - 12.2006
  • Developed test plans and prepared test cases for software applications.
  • Executed manual and automated tests to ensure software quality and functionality.
  • Collaborated with cross-functional teams to identify and resolve software defects.

QA Engineer

Vonage
Holmdel
07.2003 - 12.2003
  • Device provisioning, firmware upgrade via configuration server.
  • Call processing, billing, and web interfaces, including house-developed customer relations management software.

QA Test Engineer

Fountain Technologies
Somerset
07.1994 - 10.1999
  • Conducted end-to-end testing of production processes for parts and software bundles.
  • Verified building procedures and sequences within the production line.
  • Managed desktops, laptops, multiprocessors, and hard drive servers during production.
  • Evaluated functions and performance of all products, including special orders.

Education

Bachelor of Science - Telecommunication Management

DeVry University
North Brunswick, NJ
06-2003

Skills

  • Test plan development
  • Defect tracking and management
  • Performance and load testing
  • CRM integration
  • Agile methodologies

Languages

Chinese (Mandarin)
Professional

Timeline

Sr QA Engineer

Vonage (Part of Ericsson)
04.2012 - Current

QA Engineer III

Vonage
12.2006 - 04.2012

QA Engineer II

Vonage
12.2003 - 12.2006

QA Engineer

Vonage
07.2003 - 12.2003

QA Test Engineer

Fountain Technologies
07.1994 - 10.1999

Bachelor of Science - Telecommunication Management

DeVry University
Jiang Du