Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager

Jianie Benavides

Cranston,RI

Summary

Dedicated, motivated and customer-focused professional with over five years of experience in hospitality and customer service. Demonstrates strong interpersonal skills, attention to detail. with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.

Overview

6
6
years of professional experience

Work History

Manager

Levels Lounge
08.2022 - Current
  • Manage daily operations including cash handling, inventory checks, and employee scheduling
  • Coordinate sales data collection and print settlements
  • Ensure office administration tasks are completed efficiently
  • Train and supervise staff, fostering a positive work environment

Hostess

Chomp Kitchen & Drinks
10.2020 - 12.2022
  • Greeted guests, managed reservations, and seated customers promptly
  • Operated cash registers, took orders, and provided flexibility by assisting in various roles
  • Maintained cleanliness and organization, contributing to a welcoming atmosphere

Customer Service

Ibiza Lounge
06.2022 - 11.2022
  • Provided excellent customer service, greeted and assisted customers, and promoted company services
  • Handled sales transactions and maintained a clean and organized environment
  • Prepared for opening and closing, ensuring the lounge was ready for operations

Front Desk

Piezoni's
10.2018 - 12.2019
  • Answered phone calls, operated cash registers, and took orders
  • Prepared orders and maintained a clean and organized workspace
  • Delivered exceptional customer service, addressing customer inquiries and resolving issues

Education

N/A - Finance

Community College of Rhode Island (CCRI)
01-2028

High School Diploma -

Cranston High School West
06.2021

Skills

  • Customer Service Excellence
  • Inventory Management
  • Point of Sale (POS) Systems
  • Bilingual Communication
  • Team Collaboration
  • Customer service
  • Team leadership
  • Time management
  • Documentation and reporting
  • Schedule preparation
  • Sales management

  • Business administration
  • Expectation setting
  • Expense tracking
  • Inventory management
  • Computer skills
  • Attention to detail
  • Multitasking
  • Adaptability and flexibility
  • Organizational skills
  • Microsoft Word/PowerPoint/Excel

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Manager

Levels Lounge
08.2022 - Current

Customer Service

Ibiza Lounge
06.2022 - 11.2022

Hostess

Chomp Kitchen & Drinks
10.2020 - 12.2022

Front Desk

Piezoni's
10.2018 - 12.2019

High School Diploma -

Cranston High School West

N/A - Finance

Community College of Rhode Island (CCRI)
Jianie Benavides