Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JIAN LIN YU

Brooklyn

Summary

Dynamic Property Manager with extensive experience at BAY SUN PROPERTY MANAGEMENT INC, excelling in tenant relations and property inspections. Proven track record in optimizing budgets and enhancing customer satisfaction. Skilled in payment collection and fostering strong communication, ensuring compliance and operational excellence across multiple properties.

Overview

35
35
years of professional experience

Work History

Property Manager

BAY SUN PROPERTY MANAGEMENT INC
08.2004 - 04.2025
  • Managed property operations, ensuring compliance with regulations and company policies.
  • Oversaw tenant relations, resolving issues and maintaining high satisfaction levels.
  • Coordinated maintenance requests, prioritizing urgent repairs to enhance property conditions.
  • Developed budgets for properties, monitoring expenditures to align with financial objectives.
  • Conducted regular property inspections, identifying areas for improvement and implementing solutions.
  • Trained and mentored junior staff on best practices in property management and customer service.
  • Implemented marketing strategies to attract new tenants, improving occupancy rates across properties.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Negotiated contracts with vendors, optimizing service delivery while controlling costs effectively.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.

Restaurant Manager

LA CHINITA LINDA RESTAURANT
07.1990 - 06.2004
  • Oversaw daily restaurant operations, ensuring efficient service and high-quality food delivery.
  • Implemented employee training programs to enhance team performance and customer satisfaction.
  • Developed and maintained budgets, optimizing resource allocation and reducing costs.
  • Managed inventory control systems, minimizing waste and ensuring stock availability.
  • Analyzed customer feedback to identify improvement opportunities in menu offerings and service quality.
  • Coordinated staff schedules, aligning workforce needs with peak business hours for efficiency.
  • Established safety protocols that complied with health regulations, promoting a secure dining environment.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Carefully interviewed, selected, trained, and supervised staff.

Education

High School Diploma -

New York City College of Technology
Brooklyn, NY

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused

Languages

Spanish
Limited Working

Timeline

Property Manager

BAY SUN PROPERTY MANAGEMENT INC
08.2004 - 04.2025

Restaurant Manager

LA CHINITA LINDA RESTAURANT
07.1990 - 06.2004

High School Diploma -

New York City College of Technology