Jian Min Luo
San Francisco,CA
Summary
Resourceful Signal Support Systems Specialist talented in monitoring network operations. Diligent subject matter expert in telecommunications network troubleshooting and the installation of signal support equipment. Looking to take on a new position working with a diverse group of people at a great company.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon
San Francisco, CA
01.2018 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
Delivery Driver
Uber Eats
San Francisco, CA
05.2015 - Current
- Coordinated with restaurant staff on order accuracy and pickup times.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered food orders to customers in a timely manner.
- Loaded and unloaded delivery vehicles with food items.
Cashier
Chevron
San Francisco
06.2009 - 11.2012
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
Signal Support Specialist (25U)
US Army Reserve
San Francisco, CA
02.2009 - 02.2011
- Performed preventive maintenance on signal support systems and equipment.
- Provided technical assistance for network communications issues.
- Installed, operated, and maintained radio, data, and other communication systems.
- Programmed frequency hopping radios to ensure secure transmissions.
- Conducted tests on new or upgraded hardware components to ensure compatibility with existing systems.
- Resolved software related issues on communication systems.
- Developed training materials for users of communication systems.
- Updated documentation of all changes made to system configurations.
- Coordinated activities with external organizations when necessary.
- Evaluated new technologies that could improve the efficiency of current operations.
Cashier
Walgreens
San Francisco , CA
03.2008 - 12.2009
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
Education
Associate of Science - Health Science
City College of San Francisco
San Francisco, CA06-2014
Skills
- Disaster Recovery Planning
- Configuration Management
- Software configuration
- Information Security
- Network Administration
Certification
- Certificate of Signal Regimental Affiliation US Army Reserve
- Certificate of Training Combat Lifesaver Course US Army Reserve
Languages
English
Full Professional
Cantonese
Native/ Bilingual
Accomplishments
- United States Army Basic Training Center of Excellence
Timeline
Delivery Driver
Amazon
01.2018 - Current
Delivery Driver
Uber Eats
05.2015 - Current
Cashier
Chevron
06.2009 - 11.2012
Signal Support Specialist (25U)
US Army Reserve
02.2009 - 02.2011
Cashier
Walgreens
03.2008 - 12.2009
Associate of Science - Health Science
City College of San Francisco