Demonstrated excellent communication skills by effectively coordinating with coworkers to ensure smooth operation of the bubble tea station.
Delivered high-quality customer service, addressing customer inquiries and providing recommendations to ensure a positive and welcoming experience.
Maintained a clean and organized work station and store environment, adhering to health and safety standards to provide a pleasant atmosphere for customers.
Managed inventory and supplies, ensuring all necessary ingredients and materials were stocked and readily available for efficient service delivery.
Developed a strong understanding of product offerings, including various tea bases and toppings, to assist customers in making informed choices.
Customs Broker Assistant
APC Customs Service
06.2022 - 08.2023
Assisted in the preparation and submission of documentation required for the clearance of goods through customs, ensuring compliance with national and international regulations.
Assisted in resolving classification issues, leveraging a strong understanding of the Harmonized Tariff Schedule to accurately determine applicable duties and taxes.
Account Receivable Accountant
Silverwings Unique Inc.
01.2021 - 01.2022
Prepared comprehensive business reports on a quarterly basis, managing all aspects of profits, revenues, and financial metrics to ensure accurate financial health assessment.
Managed client relations by reaching out regarding invoice inquiries, clarifying billing details, and maintaining accounts to prevent the accumulation of new and outstanding invoices.
Ensured meticulous organization and timely submission of monthly financial reports to superiors, demonstrating exceptional attention to detail and adherence to deadlines.
Performed warehouse management duties, including overseeing errands, maintaining organizational standards, and ensuring accurate inventory control.
Education
Bachelor of Arts - Business Economics
University of California of Irvine
Irvine, CA
06.2024
Associate of Arts - Business Economics
Santa Monica College
Santa Monica, CA
06.2022
Skills
Demonstrates exceptional interpersonal skills, fostering positive relationships with colleagues across all levels
High work ethic, complemented by the ability to engage in critical thinking and problem-solving in challenging environments
Quick learner with a strong passion for continuous personal and professional development
Detail-oriented, ensuring accuracy and thoroughness in all tasks and projects
Open-minded and adaptable, capable of embracing diverse perspectives and implementing innovative solutions
Language proficiency: Native in Chinese and fluent in English, enabling effective communication in multilingual settings