JIA YEE LAI
Fresh Meadows
Summary
Finance and Operations professional with 5+ years of experience in accounting, financial reporting, payroll, restaurant operations, and business process improvement. Skilled in managing multi-location businesses, financial analysis, ERP systems, and cross-functional projects. Strong ability to streamline operations, improve reporting accuracy, and support executive decision-making.
Overview
4
4
years of professional experience
Work History
Financial Accountant
Genesis T Trading LLC // Molly Tea NYC
New York City, NY
04.2025 - Current
- Prepare monthly financial statements, P&L reports, and cash flow analyses.
- Manage full-cycle accounting for multiple restaurant locations.
- Executed bank reconciliations and journal entries, ensuring general ledger accuracy.
- Reconcile sales across Square, Uber Eats, DoorDash, HungryPanda, and Chowbus.
- Monitored inventory costs, allocating import, freight, and tariff expenses to enhance cost tracking.
- Support executive decision-making through financial analysis and KPI reporting.
- Provided financial analysis and KPI reporting to support executive decision-making.
- Led operational projects including system implementation and business entity transitions.
Financial Analyst
Mango Franchise USA LLC
New York City, NY
03.2023 - 04.2025
- Prepared monthly financial statements such as Income Statements, Expense Reports, and Sales Reports.
- Coordinated attendance management and meeting logistics to support operational efficiency.
- Monitored inbound and outbound transactions, ensuring accuracy in bank journals to maintain financial integrity.
- Proficient in calculating franchisee loyalty and brand development, adept at generating invoices for individual franchise stores.
- Processed ACH payments for the supplies order
- Compiled evidence for gift card dispute resolutions, facilitating effective communication with third parties.
- Oversaw various administrative functions including attendance management and meeting coordination.
Operation Coordinator
Mango Franchise USA LLC
04.2022 - 01.2025
- Conducted inventory checks to ensure stock accuracy and prevent shortages.
- Coordinated supply ordering and ensured timely delivery to maintain operational flow.
- Maintained detailed records of expiration dates for new supplies.
- Performed cost calculations for new items to assess profitability prior to product launches.
- Developed and maintained comprehensive recipe documentation for consistency and training purposes.
Financial Assistant
Mango Franchise USA LLC
04.2022 - 03.2023
- Managed bi-weekly salary and commission payments, ensuring accuracy and timeliness in payroll processing.
- Collaborated with tax preparers to ensure timely and accurate tax returns, maintaining compliance with tax obligations and minimizing risks.
- Conducted quarterly sales comparisons and provided strategic recommendations to optimize sales performance.
Education
Master of Science - Financial Risk Management
Baruch College, CUNY, Zicklin School of Business
New York City, NY12-2024
Bachelor of Science - Finance
Baruch College, CUNY, Zicklin School of Business
New York, NY05-2023
Skills
- Financial Reporting
- Accounting
- Budgeting
- Cash Flow Analysis
- Cost Analysis
- Financial Analysis
- Data Analysis
- Documentation
- Software proficiency
- Inventory Management
- Vendor Management
- Financial Compliance
Languages
English
Chinese (Mandarin)
Chinese (Cantonese)
Malay
Timeline
Financial Accountant
Genesis T Trading LLC // Molly Tea NYC
04.2025 - Current
Financial Analyst
Mango Franchise USA LLC
03.2023 - 04.2025
Operation Coordinator
Mango Franchise USA LLC
04.2022 - 01.2025
Financial Assistant
Mango Franchise USA LLC
04.2022 - 03.2023
Master of Science - Financial Risk Management
Baruch College, CUNY, Zicklin School of Business
Bachelor of Science - Finance
Baruch College, CUNY, Zicklin School of Business