Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JIAYI HAN

San Ramon,CA

Summary

Proven Office Manager with a track record of enhancing customer loyalty through exceptional service at Hangzhou Guangxing Hardware Ltd. Mastered office administration and organizational skills, leading to a streamlined inventory process and efficient meeting coordination. Excels in data entry and customer service, ensuring operational excellence and client satisfaction. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Overview

11
11
years of professional experience

Work History

Office Manager

Hangzhou Guangxing Hardware Ltd
08.2017 - 09.2024
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Assistant

Factory Direct Wholesale
07.2013 - 06.2014
  • Greeted guests in with friendliness and professionalism.
  • Checking the containers numbers and check the goods to make sure in right order.
  • Answered and managed incoming and outgoing calls and emails while recording accurate messages for distribution to office staff.
  • Managed and typed in the cargos data.

Education

Mater Diploma - International Business

California State University - East Bay
Hayward, CA
03.2016

Associate of Arts - Economics

California State University - East Bay
Hayward, CA
06.2014

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Data Entry
  • Scheduling and Planning
  • Meeting planning

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Timeline

Office Manager

Hangzhou Guangxing Hardware Ltd
08.2017 - 09.2024

Assistant

Factory Direct Wholesale
07.2013 - 06.2014

Mater Diploma - International Business

California State University - East Bay

Associate of Arts - Economics

California State University - East Bay
JIAYI HAN