JIAYUAN YU
Mesa,AZ
Summary
Successful at reviewing and validating data, conducting complex reviews, and assessing program operations. Specializing in managing ongoing program evaluations and excited to pursue professional growth and advancement. Currently pursuing a 4+1 Cybersecurity degree at ASU, with strong skills in Netwitness SIEM and UEBA analysis, threat hunting, alert triage, and escalation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SOC Program Analyst I
360 SOC
Phoneix, AZ
03.2024 - Current
- SIEM Analysis with Netwitness: Utilized Netwitness and the company's 360 SOC platform for real-time monitoring, detection, and analysis of security events. Triaged alerts based on detected threats, resolving non-threats and escalating potential threats as necessary.
- UEBA with Netwitness: Leveraged Netwitness and the 360 SOC platform for User and Entity Behavior Analytics to detect anomalies. Analyzed user behavior to proactively address insider threats and enhance security measures.
- Escalation: Prepared escalation reports for customers, requested approval from senior analysts, and escalated issues on the tenant
- Threat Hunting: Conducted threat hunting using Netwitness, performing in-depth analysis of security incidents.
Merchandiser
Sam's Club
07.2021 - 08.2022
- Executed planogram, pricing, and signage updates, fostering exceptional customer experiences
- Developed and drove merchandise assortments, aligning to overall department strategy
- Executed and audited store signage and other visual merchandising elements meeting company standards
- Developed visual merchandising strategies to optimize product displays and increase sales
Server/Server training/Cashier/Hoster
E-Star Chinese Buffet
07.2018 - 06.2021
- Investigated and resolved complaints regarding food quality, service or accommodations
- Trained workers in food preparation, and in service, sanitation, and safety procedures
- Inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards
Server
Miyako Japanse Restaurant
02.2018 - 08.2018
- Greeted and accommodated guests, building positive experience from first interaction
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Used good communication skills to reduce guest dissatisfaction
- Memorized menu to help diners make informed meal choices
Food Delivery Driver
ShangHai Restaurant
02.2018 - 07.2018
- Managed customer inquiries and complaints with timeliness and professionalism
- Delivered products to various locations throughout the city with accuracy and efficiency while adhering to all safety regulations
Server/Cashier/Hoster
China Border Chinese Buffet
12.2015 - 12.2017
- Developed strong customer service skills by providing efficient and accurate service
- Developed and maintained a positive working relationship with customers
- Used POS system to complete purchases for customers
Education
Master's - Computer Science Cyber Security
Arizona State University
08.2025
Bachelor's - Computer Science Cyber Security
Arizona State University
12.2024
Associate - Computer Science
Maricopa Community College
05.2023
Associate - General Education
Central Piedmont Community College
07.2022
Other - English As Second Language and General Education
Houston Community College
06.2020
Skills
- Security Analysis
- C
- Java
- Restaurant Customer Service and Rapport
- Retail merchandising
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
English
Full Professional
Certification
- Currently working on CompTIA Network+ and CompTIA Security+ certifications
Affiliations
- An avid trail runner registered under UltraSignup, having completed two half-marathons and several other races, showcasing the ability to balance a demanding career with personal fitness goals.
Timeline
SOC Program Analyst I
360 SOC
03.2024 - Current
Merchandiser
Sam's Club
07.2021 - 08.2022
Server/Server training/Cashier/Hoster
E-Star Chinese Buffet
07.2018 - 06.2021
Server
Miyako Japanse Restaurant
02.2018 - 08.2018
Food Delivery Driver
ShangHai Restaurant
02.2018 - 07.2018
Server/Cashier/Hoster
China Border Chinese Buffet
12.2015 - 12.2017
Master's - Computer Science Cyber Security
Arizona State University
Bachelor's - Computer Science Cyber Security
Arizona State University
Associate - Computer Science
Maricopa Community College
Associate - General Education
Central Piedmont Community College
Other - English As Second Language and General Education
Houston Community College