Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic

Jibran Deura

Milford ,CT

Summary

Strategic and industrious Sales Representative with over 5 years of Sales industry experience. Offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in Communication , Sales and Operations . Bilingual with fluency in Urdu and Punjabi

  • Expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shop Manager

King Car Audio
01.2021 - Current
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Worked on clients cars and made sure audio systems were installed correctly and safely.
  • Installed Remote starters and alarm systems.
  • Working with 12volt and 24volt vehicles.

Wireless Account Manager

Cellular Sales
01.2018 - 02.2022
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Proactively managed client correspondence and recorded all tracking and communications
  • Closed over $48,000 in sales over a 6 month time period , including Business Accounts and consumer accounts
  • Implemented marketing and sales campaigns to effectively brand Cellular sales (Snap chat, Instagram, and Group me)
  • Used consultative sales approach to understand and meet customer needs
  • Used OMNI and RQ4 and lastly Sales force to maintain company database with essential account and sales information
  • Serviced existing accounts on regular basis to maximize revenue
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 90%

Shift Supervisor

CVS Health
01.2018 - 12.2019
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Helped store management meet standards of service and quality in daily operations.
  • Responded to and resolved customer questions and concerns.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Effectively operated pallets and loading equipment to receive and transport items from various locations in the store
  • Conducted back to back inspections to evaluate operational activities and implement timely resolutions for diverse concerns.

Assistant Manager

BrookStone
08.2017 - 01.2018
  • Turning around underperforming stores, and employing highly effective sales and managerial practices that increase brand loyalty and retention Consistently recognized for taking on positions of increasing responsibility, staying calm under pressure, and leading teams to record-breaking sales within a highly competitive marketplace Directed day to day operations of high-volume store ( 32 out of 124 in the district) and successfully converted customers into buyers by coaching and leading teams to highest levels of customer service and performance Selling Thousands dollars worth of Premium Massage Chairs

Sales Associate

Foot Locker
11.2015 - 11.2017
  • Constantly Introducing customers to new products and gear , introducing consumers to the newest trends on Nike , Jordan, Adidas brands
  • Upselling as much as possible till the customer says no or has no more room to carry products
  • Developed long-term relationships with local school teams (i.e
  • University of Bridgeport and Sacred Heart University) and kept sales "in-house" as the result of exceptional customer service

Education

Diploma - undefined

Frank Scott Bunnell High School
Stratford, CT

Some College (No Degree) - Accounting

Housatonic Community College
Bridgeport, CT

Skills

  • Revenue Growth Performance Development Scheduling & Payroll
  • Strategic Planning KPI's and Metric Reporting Cost Containment
  • Business Operations Process Improvement Problem Resolution
  • Inventory Control Training & Mentoring
  • Business Operations
  • Customer service
  • Inventory
  • Mentoring
  • Payroll
  • Problem Resolution
  • Process Improvement
  • Reporting
  • Selling
  • Sales
  • Scheduling
  • Strategic Planning

Certification

  • Strategic Planning KPI's and Metric Reporting Cost Containment
  • Business Operations Process Improvement Problem Resolution
  • Inventory Control Training & Mentoring

Additional Information

  • Sales Leadership Award ($100K+in sales) - 2015, and 2016 Top Assistant Book Award - Top producing Associates in sales & profit growth, 2015,2016 and 2017
  • Quarterly Most Profitable Rep for the year 2018 and 2019

Personal Information

Title:

Timeline

Shop Manager

King Car Audio
01.2021 - Current

Wireless Account Manager

Cellular Sales
01.2018 - 02.2022

Shift Supervisor

CVS Health
01.2018 - 12.2019

Assistant Manager

BrookStone
08.2017 - 01.2018

Sales Associate

Foot Locker
11.2015 - 11.2017

Diploma - undefined

Frank Scott Bunnell High School

Some College (No Degree) - Accounting

Housatonic Community College