Jibril Abernathy
Ypsilanti,MI
Summary
Dynamic and dedicated professional with a strong background in customer service at Circle K. Proven ability to enhance customer relations and streamline cash handling processes. Recognized for reliability and teamwork, consistently improving transaction efficiency and fostering positive customer experiences. Committed to maintaining high standards of cleanliness and organization.
Overview
3
3
years of professional experience
Work History
Cashier
Circle K
11.2024 - 09.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable recommendations.
- Handled cash and credit transactions, ensuring compliance with company policies.
- Trained new employees on cash register operations and customer service best practices.
- Implemented strategies for reducing transaction times, improving overall efficiency at the register.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Stocking Associate
Walmart
01.2024 - 08.2024
- Stocked shelves efficiently to ensure product availability and customer satisfaction.
- Assisted in inventory management through accurate labeling and organization of merchandise.
- Collaborated with team members to maintain store cleanliness and presentation standards.
- Operated equipment safely for moving products within stockroom and sales floor areas.
- Supported customer inquiries by locating products and providing information on promotions.
- Trained new associates on stocking procedures and safety protocols to ensure compliance.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Team Member
Shake Shack
02.2023 - 01.2024
- Provided exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of dining area and kitchen.
- Operated point-of-sale system accurately during peak hours.
- Assisted team members with food preparation and assembly tasks.
- Collaborated with colleagues to ensure timely order fulfillment.
- Adapted quickly to changing priorities and customer demands.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma - Welding
Huron High School
Ann Arbor, MI12.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Customer relations
- Order taking
- Professionalism and courtesy
Timeline
Cashier
Circle K
11.2024 - 09.2025
Stocking Associate
Walmart
01.2024 - 08.2024
Team Member
Shake Shack
02.2023 - 01.2024
High School Diploma - Welding
Huron High School