Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Jibril Ghadban

Raleigh,NC

Summary

Certified paralegal and aspiring law student with a diverse background in customer success, sales, and data annotation. Eager to apply strong analytical skills, attention to detail, and technical expertise to the study of law. Experienced in managing large datasets to enhance system accuracy and efficiency, with the ability to translate complex information into clear, actionable insights. Committed to utilizing these skills, along with proven interpersonal and problem-solving abilities, to make a meaningful impact in the legal field, with a focus on public service and advocacy. Prepared to leverage professional and technical experience to succeed in law school and pursue a rewarding career in law.

Overview

8
8
years of professional experience

Work History

Data Annotator

Outlier
Raleigh, NC
07.2024 - Current
  • Trained machine learning models with labeled training datasets to optimize performance of automated annotation systems.
  • Performed quality control checks on annotated datasets before releasing them into production environments.
  • Conducted manual annotation tasks on large datasets using natural language processing techniques.

Engagement Specialist

MOBE
Reno, NV
02.2023 - 05.2024
  • Effectively communicated the benefits and value of MOBE health services to participants in a fast-paced, high-volume outbound call center.
  • Earned recognition for outstanding performance, leading to selection for specialized business development and data consolidation initiatives.
  • Trained and mentored new employees, providing guidance on best practices, company procedures, and effective communication strategies to ensure team success, and seamless onboarding.

Vaccine Outreach Coordinator

The Midtown Group
Raleigh, NC
12.2020 - 12.2022
  • Provided COVID-19 vaccination and testing guidance to Washington, D.C., residents in a high-volume call center, handling both inbound and outbound communications.
  • Assisted residents with applications and eligibility assessments for benefits and local assistance programs, ensuring accurate information and efficient support.

Logistics Driver

Self Employed Services
Raleigh, NC
07.2018 - 10.2020
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Financial Services Professional

Charles Schwab
Denver, CO
04.2017 - 07.2018
  • Demonstrated strong expertise in financial markets and investment products, providing clients with trading advice and strategies to meet their financial goals.
  • Built and maintained relationships with clients, emphasizing customer satisfaction while also identifying new business development opportunities.
  • Collaborated with internal teams to ensure seamless execution of trades and compliance with industry regulations.

Education

Paralegal Certificate - Online Paralegal Studies Certificate Program

Boston University
Remote
03.2024

Bachelor of Science - Political Science

Illinois State University
Normal, IL
05-2013

Skills

  • Machine learning
  • Proofreading
  • Relationship building
  • Sales knowledge
  • Finance aptitude
  • Client satisfaction

Affiliations

  • Mentored refugees, providing guidance on navigating cultural, social, and legal systems to help them adjust to life in the U.S.
  • Instructed English as a Second Language (ESL), improving language proficiency and helping refugees gain confidence in communication for daily interactions and employment opportunities.
  • Assisted with various needs, including housing, employment, and healthcare, offering hands-on support to ensure smooth integration into the community.

Languages

Arabic
Professional

Timeline

Data Annotator

Outlier
07.2024 - Current

Engagement Specialist

MOBE
02.2023 - 05.2024

Vaccine Outreach Coordinator

The Midtown Group
12.2020 - 12.2022

Logistics Driver

Self Employed Services
07.2018 - 10.2020

Financial Services Professional

Charles Schwab
04.2017 - 07.2018

Paralegal Certificate - Online Paralegal Studies Certificate Program

Boston University

Bachelor of Science - Political Science

Illinois State University
Jibril Ghadban