Jicky Wu
Long Beach
Summary
Dynamic and dedicated professional with experience as a Police Officer at the New York Police Department, excelling in conflict de-escalation, community engagement and safety measures. Proven ability to build relationships and maintain safety in high-pressure situations, while effectively communicating with diverse populations to foster trust and cooperation.
Overview
11
11
years of professional experience
Work History
Police Officer
New York Police Department
283 W Broadway, New York, NY 10013
10.2023 - Current
- Supported senior officers during investigations, gathering evidence and maintaining order at scenes.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Learned and practiced safety protocols in high-pressure environments.
Restaurant Team Member
Dominos's Pizza
Long Beach, NY
03.2015 - 12.2017
- Provided exceptional customer service by efficiently addressing inquiries and resolving concerns.
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Operated point-of-sale systems to process transactions accurately and swiftly.
- Assisted in training new staff on restaurant procedures and best practices for service delivery.
- Prepared food items according to standardized recipes, ensuring consistency in quality and presentation.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Education
Bachelor of Science - Criminology
SUNY College At Old Westbury
Old Westbury, NY06-2020
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Planning and coordination
- Patience and empathy
- Community engagement
- Verbal and written communication
- Safety measures
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Police Officer
New York Police Department
10.2023 - Current
Restaurant Team Member
Dominos's Pizza
03.2015 - 12.2017
Bachelor of Science - Criminology
SUNY College At Old Westbury