Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jicky Wu

Long Beach

Summary

Dynamic and dedicated professional with experience as a Police Officer at the New York Police Department, excelling in conflict de-escalation, community engagement and safety measures. Proven ability to build relationships and maintain safety in high-pressure situations, while effectively communicating with diverse populations to foster trust and cooperation.

Overview

11
11
years of professional experience

Work History

Police Officer

New York Police Department
283 W Broadway, New York, NY 10013
10.2023 - Current
  • Supported senior officers during investigations, gathering evidence and maintaining order at scenes.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Learned and practiced safety protocols in high-pressure environments.

Restaurant Team Member

Dominos's Pizza
Long Beach, NY
03.2015 - 12.2017
  • Provided exceptional customer service by efficiently addressing inquiries and resolving concerns.
  • Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
  • Operated point-of-sale systems to process transactions accurately and swiftly.
  • Assisted in training new staff on restaurant procedures and best practices for service delivery.
  • Prepared food items according to standardized recipes, ensuring consistency in quality and presentation.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.

Education

Bachelor of Science - Criminology

SUNY College At Old Westbury
Old Westbury, NY
06-2020

Skills

  • Report writing
  • Integrity and honesty
  • Conflict de-escalation
  • Relationship building and management
  • Planning and coordination
  • Patience and empathy
  • Community engagement
  • Verbal and written communication
  • Safety measures

Languages

English
Native or Bilingual
Chinese (Mandarin)
Limited Working

Timeline

Police Officer

New York Police Department
10.2023 - Current

Restaurant Team Member

Dominos's Pizza
03.2015 - 12.2017

Bachelor of Science - Criminology

SUNY College At Old Westbury