- Did 2 contracts as Sales Associate with Dufry Cruise Services on Norwegian Cruise Line, promoted to Assistant Manager during my third contract April 4th 2024, currently doing my 5th contract with Dufry, 2nd one fully as a Assistant Shop Manager, contract started June 23rd 2025 ending January 10th 2026.
- Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
- Increased sales through effective merchandising strategies and engaging product presentations.
- Ensured compliance with health and safety regulations through regular inspections of equipment, facilities, and staff practices.
- Managed daily operations for efficient shop functioning, including staff scheduling, inventory management, and cash handling.
- Conducted regular performance reviews for staff members to identify areas for improvement and provide constructive feedback.
- Trained new employees on company policies, procedures, and sales techniques for consistent team performance.
- Collaborated with the Shop Manager to set sales targets, monitor progress, and develop plans for improvement when necessary.
- Enhanced shop floor efficiency by regularly reorganizing displays according to seasonal trends or promotional activities.
- Assisted in the planning and execution of promotional events to increase store traffic and drive sales growth.
- Reduced employee turnover rate by creating a supportive workplace culture that recognized individual achievements.
I'm currently being train to become Shop manager.