Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Languages
Timeline
Generic
Jielka Jossette Hunter Salomon

Jielka Jossette Hunter Salomon

Corn Island,Nicaragua

Summary

Professional with strong experience in retail management, prepared for this role. Demonstrates leadership in team collaboration and consistently achieves results. Adapts effectively to changing demands and supports team members. Skilled in inventory management, customer service, and staff training. Known for reliability and fostering positive work environment.

Experienced with supervising retail operations and staff. Utilizes organizational skills to maintain efficient store functionality. Knowledge of inventory management and customer service best practices.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Shop Manager

Dufry Cruise Services
09.2022 - Current
  • Did 2 contracts as Sales Associate with Dufry Cruise Services on Norwegian Cruise Line, promoted to Assistant Manager during my third contract April 4th 2024, currently doing my 5th contract with Dufry, 2nd one fully as a Assistant Shop Manager, contract started June 23rd 2025 ending January 10th 2026.
  • Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
  • Increased sales through effective merchandising strategies and engaging product presentations.
  • Ensured compliance with health and safety regulations through regular inspections of equipment, facilities, and staff practices.
  • Managed daily operations for efficient shop functioning, including staff scheduling, inventory management, and cash handling.
  • Conducted regular performance reviews for staff members to identify areas for improvement and provide constructive feedback.
  • Trained new employees on company policies, procedures, and sales techniques for consistent team performance.
  • Collaborated with the Shop Manager to set sales targets, monitor progress, and develop plans for improvement when necessary.
  • Enhanced shop floor efficiency by regularly reorganizing displays according to seasonal trends or promotional activities.
  • Assisted in the planning and execution of promotional events to increase store traffic and drive sales growth.
  • Reduced employee turnover rate by creating a supportive workplace culture that recognized individual achievements.


I'm currently being train to become Shop manager.

Assistant Shop Manager

Dufry Cruise Services
09.2022 - Current
  • Did 2 contracts as Sales Associate with Dufry Cruise Services on Norwegian Cruise Line, promoted to Assistant Manager during my third contract April 4th 2024, currently doing my 5th contract with Dufry, 2nd one fully as a Assistant Shop Manager, contract started June 23rd 2025 ending January 10th 2026.
  • Implemented loss prevention measures to reduce shrinkage rates and protect store assets.
  • Increased sales through effective merchandising strategies and engaging product presentations.
  • Ensured compliance with health and safety regulations through regular inspections of equipment, facilities, and staff practices.
  • Managed daily operations for efficient shop functioning, including staff scheduling, inventory management, and cash handling.
  • Conducted regular performance reviews for staff members to identify areas for improvement and provide constructive feedback.
  • Trained new employees on company policies, procedures, and sales techniques for consistent team performance.
  • Collaborated with the Shop Manager to set sales targets, monitor progress, and develop plans for improvement when necessary.
  • Enhanced shop floor efficiency by regularly reorganizing displays according to seasonal trends or promotional activities.
  • Assisted in the planning and execution of promotional events to increase store traffic and drive sales growth.
  • Reduced employee turnover rate by creating a supportive workplace culture that recognized individual achievements.


I'm currently being train to become Shop manager.

Hotel Administrator

Paraíso Beach Hotel
03.2018 - 07.2020
  • Control of all personal, inventory, accountancy.

Hotel Administrator

Paraíso Beach Hotel
03.2018 - 07.2020
  • Control of all personal, inventory, accountancy.

Customer Service Agent

SITEL
12.2014 - 11.2016
  • Customer service for Capital one Bank.

Customer Service Agent

SITEL
12.2014 - 11.2016
  • Customer service for Capital one Bank.

Education

Bachelor - Science and Letters

Ebenezer Baptist School
01.2009

Microcomputer Operator - undefined

INATEC
01.2010

Skills

  • Analytical skills
  • Interpersonal skills
  • Organizational skills
  • Communication skills
  • Self-motivated
  • Inspiring
  • Resourceful
  • Professional
  • Passionate about success
  • Multitasking
  • Problem-solving
  • Ability to learn quickly
  • Mastering new tasks
  • Mastering new technologies
  • Store operations
  • Staff training and development
  • Scheduling and time management
  • Sales strategy development
  • Loss prevention strategies
  • Promotions and marketing
  • Customer service
  • Customer engagement
  • Employee motivation
  • Recruitment and hiring
  • Employee management

Accomplishments

  • Supervised team of 26 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Management Training Program with Norwegian Cruise Line. October to November 2025.

Personal Information

  • Date of Birth: 08/11/1992
  • Nationality: Nicaraguan
  • Marital Status: Single

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Assistant Shop Manager

Dufry Cruise Services
09.2022 - Current

Assistant Shop Manager

Dufry Cruise Services
09.2022 - Current

Hotel Administrator

Paraíso Beach Hotel
03.2018 - 07.2020

Hotel Administrator

Paraíso Beach Hotel
03.2018 - 07.2020

Customer Service Agent

SITEL
12.2014 - 11.2016

Customer Service Agent

SITEL
12.2014 - 11.2016

Microcomputer Operator - undefined

INATEC

Bachelor - Science and Letters

Ebenezer Baptist School