Jiesca Dolor
Brighton,CO
Summary
Versatile systems specialist skilled in end‑user training, issue resolution, and cross‑functional collaboration. Known for bridging technical and non‑technical teams, supporting leadership initiatives, and ensuring smooth, efficient system operations.
Overview
4
4
years of professional experience
Work History
Sr Systems Specialist
GSI Family of Companies
Boulder, CO
06.2022 - Current
- Implemented, owned, and managed SaaS systems configurations and updates company-wide (includes Sage Intacct, Procore, Titanium, Credit Card Core Cloud, BOX, PIEE, etc)
- Supported the CFO by managing vendor relationships and prioritizing critical payments to ensure uninterrupted project operations by using Titanium
- Collaborated with construction, procurement, accounting, estimating & bidding departmentd to troubleshoot, configure, and update resolve technical issues.
- Collaborated with the SVP of Construction and VP of Accounting to create and update workflows to streamline approval payments
- Provided end-user training on newly implemented systems or changes to existing systems processes or procedures.
- Implemented user access control policies in accordance with corporate information security requirements.
- Provided technical support for end-users across various departments.
- Collaborated with teams to troubleshoot and resolve technical issues.
- Advised executive leadership on CMMC‑compliant software tools to advance the company’s cybersecurity and regulatory readiness (Kahua & BOX)
- Led presentations for federal clients & regulators on BOX, showcasing its CMMC‑compliant features and guiding users through key functionality
Education
Bachelor of Science - Computer And Information Systems
University of Colorado At Colorado Springs
Colorado Springs, CO05-2022
Skills
- SaaS implementation
- System configuration
- Cybersecurity compliance
- Vendor management
- User training
- Project coordination
- Technical collaboration
- End-user support
- Presentation skills
- Data analysis
- Relationship building
- Training & Development
Timeline
Sr Systems Specialist
GSI Family of Companies
06.2022 - Current
Bachelor of Science - Computer And Information Systems
University of Colorado At Colorado Springs