Jieun An
Florence,AL
Summary
People-oriented Shift Leader successfully executes new initiatives and creates a workplace culture aligned with the organization. Strengths include strong leadership skills, the ability to multitask and adapt quickly to changing situations.
Overview
5
5
years of professional experience
Work History
Shift Lead
Starbucks
Florence, AL
08.2023 - Current
- Assisted in the training of new employees.
- Demonstrated strong leadership skills by effectively guiding and motivating team members.
- Monitored staff performance, providing detailed feedback on areas for enhancement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Organized training sessions for staff members regarding safe food handling practices.
- Verified that suppliers were meeting established standards before accepting deliveries.
Barista
Starbucks
Florence, Alabama
08.2022 - 05.2023
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Managed cash register and ensured accurate processing of transactions with integrity.
Assistant Pastry Chef
Forest Bakery Cafe
Seoul, South Korea
05.2022 - 07.2022
- Developed new recipes or modified existing ones to create unique signature products.
- Prepared and cooked a variety of pastries, cakes, pies, tarts, and other desserts according to recipes.
- Cleaned and sanitized work areas, equipment, and utensils following safety procedures.
- Assisted in training new staff members on proper baking techniques and recipe execution processes.
Assistant Pastry Chef
Lotte Hotel Seoul Bakery
Seoul, South Korea
03.2021 - 11.2021
- Measured out ingredients accurately to ensure consistent product quality.
- Produced a wide variety of dough for bakery goods including breads, pastries, pies, cakes, and cookies proficiently.
- Monitored the temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Cleaned work areas, utensils, equipment, and surfaces between batches of products.
- Followed food safety guidelines while preparing all food items.
Crew Member
MOM's Touch
Seoul, South Korea
09.2020 - 03.2021
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Collaborated with other team members to ensure timely completion of kitchen duties.
- Assisted management team with inventory counts of food products and beverage supplies.
Assistant Store Manager
Baskin Robbins
Seoul, South Korea
06.2020 - 03.2021
- Handled cash drawer and utilized the POS system to process transactions.
- Maintained compliance with site guidelines by consistently opening and closing the store.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels, and employee performance metrics.
Line Cook
Young Da-Bang
Seoul, South Korea
05.2019 - 12.2019
- Prepared food items consistently and in compliance with recipes, portioning, cooking, and waste control guidelines.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Education
Bachelor of Science - Culinary Arts Management
University of North Alabama
Florence, AL12.2024
Advanced Diploma - Culinary Arts Management
Seo-Seoul Life Science High School
Seoul, South Korea12.2019
Skills
- Operations Management
- Team Supervision
- Problem-Solving
- Cooking techniques
- Food safety and sanitation
Activities
- University of North Alabama | Member of CMAA, 2024
- University of North Alabama | Navigator, 2023-2024
- Seo Seoul Life Science High School | Food Club President, 2017-2018
Accomplishments
- Dean's List | 2020, 2022, 2024
- President's List | 2023
- UNA Gala Awards | Lion's Cup, President's Diversity Award
References
References available upon request.
Timeline
Shift Lead
Starbucks
08.2023 - Current
Barista
Starbucks
08.2022 - 05.2023
Assistant Pastry Chef
Forest Bakery Cafe
05.2022 - 07.2022
Assistant Pastry Chef
Lotte Hotel Seoul Bakery
03.2021 - 11.2021
Crew Member
MOM's Touch
09.2020 - 03.2021
Assistant Store Manager
Baskin Robbins
06.2020 - 03.2021
Line Cook
Young Da-Bang
05.2019 - 12.2019
Bachelor of Science - Culinary Arts Management
University of North Alabama
Advanced Diploma - Culinary Arts Management
Seo-Seoul Life Science High School