Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
CustomerServiceRepresentative

Jigesh Shah

Jacksonville,FL

Summary

Dynamic Senior Software Engineer with deep expertise in backend development, database engineering, cloud technologies, and enterprise application modernization in the banking and financial sectors. Skilled in designing scalable, high-performance REST APIs, and microservices using Java, Spring Boot, AWS, and DevOps best practices. Strong background in database design and management across SQL Server, PostgreSQL, Oracle, and NoSQL systems, ensuring seamless data integration, and system reliability. Proven track record of optimizing system performance, leading development teams, and delivering secure, efficient solutions. Passionate about leveraging cloud-native technologies to drive digital transformation. Strong collaborator, mentor, and problem-solver, committed to fostering agile, high-performing development teams.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Application Developer

Bank of America
Jacksonville, USA
07.2023 - 02.2025
  • Modernized legacy systems by designing scalable RESTful APIs using Java and Spring Boot, boosting application scalability by 30%.
  • Developed the Balance API (8M+ daily hits) and the Holdings API to consolidate multi-source data, significantly enhancing client portfolio visibility.
  • Integrated external APIs to optimize data retrieval, reducing API response time by 50%.
  • Strengthened API security through OAuth 2.0, SSL certificates, and JWT, improving access control and authentication.
  • Implemented robust database management across SQL Server, PostgreSQL, and DB2 via Spring Data JPA.
  • Improved system observability and reduced issue resolution time by 40% by integrating Splunk and Dynatrace.
  • Automated testing with JUnit and Mockito, achieving 90% test coverage, and reducing production bugs.
  • Mentored junior developers on best practices, code quality, and agile methodologies.
  • Collaborated with business analysts to understand requirements and develop solutions accordingly.
  • Optimized application performance by refactoring code where necessary.
  • Evaluated and led root-cause analysis for production issues and system failures.

Software Engineer III

JPMorgan Chase & Co
Jacksonville, USA
08.2011 - 07.2023
  • Led the development of backend microservices and REST APIs using Java, Spring Boot, Cassandra, and PostgreSQL to support React UI applications.
  • Achieved 80%+ unit test coverage using JUnit, Mockito, and automated functional UI tests (AFT) with Selenium, and Gherkin.
  • Conducted proof of concepts (POC) for containerization and orchestration of microservices using Docker, Kubernetes, and Amazon EKS, evaluating scalability and deployment strategies for future cloud migration.
  • Designed serverless application prototypes using AWS Lambda and API Gateway, demonstrating potential cost savings and performance improvements.
  • Evaluated automation strategies for CI/CD pipelines with Jenkins, AWS CodePipeline, CodeBuild, and CodeDeploy, recommending best practices for future deployment automation.
  • Created and maintained enterprise data models using Erwin Data Modeler as the sole data modeling specialist, ensuring data consistency, and supporting key application development initiatives.
  • Improved system monitoring and logging through Splunk integrations, enhancing debugging and performance tracking.
  • Developed a scalable web application using ASP.NET, C#, and JavaScript, increasing user engagement by 25%.
  • Automated critical operational processes using Control-M, improving task execution speed by 50%.
  • Led multiple successful disaster recovery exercises, ensuring system resilience and compliance.
  • Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
  • Assisted in the estimation of project scopes and timelines during planning phases.

Software Engineer II

Merrill Lynch
Jacksonville, USA
09.2009 - 07.2011
  • Delivered TWINS Windows application using .NET Framework 3.5, C#, and VB6, streamlining document processing by saving 70% of user time.
  • Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
  • Improved project efficiency by refining Functional Design Documents, enhancing coordination by 20%.

Software Developer

Fidelity Information Services
Sunrise, USA
06.2005 - 08.2009
  • Delivered on-demand reporting solutions using SSRS and SQL Server, achieving 100% project success.
  • Led successful data migration projects with SSIS, including American Express system integration.
  • Enhanced SQL procedures for better inter-application communication and business process efficiency.
  • Coordinated testing and validation procedures through software development lifecycle.

Education

Master of Science - Computer Science

University of Bridgeport
Bridgeport, CT

Bachelor of Engineering - Mechanical Engineering

L.D. College of Engineering
Ahmedabad, India

Skills

  • Java
  • Spring Boot
  • RESTful APIs
  • Microservices
  • OAuth 20
  • Splunk
  • Dynatrace
  • IntelliJ
  • Maven
  • Postman
  • SOAP UI
  • React
  • JavaScript
  • TypeScript
  • Gaia (Private Cloud)
  • AWS (EC2, S3, RDS, VPC, IAM, Lambda, API Gateway)
  • Kubernetes
  • Docker
  • Terraform
  • PostgreSQL
  • Cassandra (NoSQL)
  • SQL Server
  • MySQL
  • Oracle
  • CI/CD
  • Jenkins
  • C#
  • Python
  • JUnit
  • Mockito
  • ASPNET
  • HTML5
  • CSS
  • XML
  • JSON
  • Github
  • Jira
  • Control-M

Certification

  • AWS Cloud Practitioner, Amazon, 02/01/23
  • Google AI Essentials, Coursera, 04/01/25

Timeline

Senior Application Developer

Bank of America
07.2023 - 02.2025

Software Engineer III

JPMorgan Chase & Co
08.2011 - 07.2023

Software Engineer II

Merrill Lynch
09.2009 - 07.2011

Software Developer

Fidelity Information Services
06.2005 - 08.2009

Master of Science - Computer Science

University of Bridgeport

Bachelor of Engineering - Mechanical Engineering

L.D. College of Engineering
Jigesh Shah