Summary
Overview
Work History
Education
Skills
Timeline
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Jignesh Patel

Groton,CT

Summary

Dynamic professional with extensive experience as a Store Manager at Bozrah Wine and Spirits, excelling in team management and problem-solving. Proven track record in inventory management and customer service, implementing strategies that reduced shrinkage and fostered a loyal client base. Skilled in compliance and operational efficiency, ensuring adherence to regulations.

Overview

20
20
years of professional experience

Work History

Bozrah Wine and Spirits

Store Manager and Cashier
07.2024 - Current
  • Oversaw daily store operations including inventory management, customer service, and staff scheduling to ensure smooth business functioning.
  • Handled point-of-sale transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Managed inventory, placed orders with vendors, and conducted stock audits to minimize loss and ensure product availability.
  • Trained and supervised new employees, fostering a productive and compliant work environment.
  • Implemented basic loss prevention strategies, reducing inventory shrinkage and improving accountability.
  • Developed strong relationships with regular customers, contributing to a loyal client base and repeat business.
  • Ensured compliance with local and state liquor laws, including age verification and responsible alcohol sales.
  • Balanced daily cash drawers and prepared bank deposits with consistent accuracy.

Dispensing Operator

On Target Staffing and Executive Search
11.2024 - 11.2024
  • Accurately weighed, measured, and dispensed raw materials following GMP (Good Manufacturing Practices) and SOP (Standard Operating Procedures) guidelines.
  • Maintained precise batch documentation and labeling to ensure traceability and compliance with regulatory standards.
  • Operated dispensing equipment in a controlled environment, adhering to strict hygiene and safety protocols.
  • Coordinated with warehouse and production teams to ensure timely availability and delivery of materials.
  • Conducted line clearance, area cleaning, and environmental monitoring to meet cGMP standards.
  • Assisted in inventory management by updating stock levels and reporting discrepancies.
  • Participated in internal audits and supported quality assurance activities by providing accurate records and following established protocols.
  • Followed all health, safety, and environmental guidelines to prevent contamination and ensure a safe workplace.

Business Owner

Self Employed
05.2005 - 06.2024
  • Managed daily operations of a financial services institution offering foreign exchange, international remittance (MoneyGram, Western Union), and lending services.
  • Facilitated secure and compliant foreign currency transactions, ensuring accuracy and adherence to RBI and AML (Anti-Money Laundering) regulations.
  • Processed international money transfers, delivering efficient and customer-friendly service across MoneyGram and Western Union platforms.
  • Maintained accurate financial records, prepared transaction reports, and submitted regulatory filings as required.
  • Built trust-based relationships with clients by offering personalized financial guidance and responsive support.
  • Implemented fraud prevention measures and ensured KYC (Know Your Customer) compliance to safeguard customer and institutional interests.
  • Trained and supervised staff on operational procedures, customer service, and compliance best practices.

Education

Bachelor of Arts - Arts And Commerce

R.K. Parikh Arts & Science College
Petlad, Gujarat, India

Skills

  • Networking
  • Team management
  • Problem-solving
  • Multitasking
  • Tool operation
  • Quality assurance
  • Materials handling

Timeline

Dispensing Operator

On Target Staffing and Executive Search
11.2024 - 11.2024

Bozrah Wine and Spirits

Store Manager and Cashier
07.2024 - Current

Business Owner

Self Employed
05.2005 - 06.2024

Bachelor of Arts - Arts And Commerce

R.K. Parikh Arts & Science College

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Jignesh Patel