Jihwan Kwag
Irvine,CA
Summary
Compassionate caregiver possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in physical therapy. Collaborative team player with strong clinical and interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Wow Poki
11.2015 - Current
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Artilleryman
Army
11.2019 - 04.2021
- Oversaw teams planning, implementing and realigning filed and base operational strategies
- Trained, coached and mentored military units to improve readiness and abilities
Translator
Sky Global Academy
03.2021 - 07.2021
- Worked with clients to establish transition requirements and scope
Physical Therapist Aide Volunteer
Reischl Physical Therapy
09.2022 - 03.2023
- Monitored equipment use and overall safety of patients
- Observed patients during treatment to compile and evaluate data on patients' responses and progress
Physical Therapist Aide Volunteer
Aquatic Rehab and Consulting
05.2023 - 10.2023
Physical Therapist Aide
Movement Systems Physical Therapy
04.2023 - Current
- Educated patients on safe and effective use of therapy equipment
- Updated patient records with condition status
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
Physical Therapist Technician
ProSport Physical Therapy & Performance
01.2024 - 07.2024
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
- Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
Education
Associate of Arts - Social and Behavioral Sciences
Irvine Valley College
Irvine, CA12.2018
Bachelor of Science - Kinesiology
Cal State Long Beach
Long Beach, CA05.2023
Skills
- Patient confidentiality
- Patient support
- Electrotherapy Modalities
- Customer Service
- Medical Terminology
Certification
Adult and Pediatric First Aid/CPR/AED Certification, American Red Cross, 2023
Awards
- Spring 2019 - Dean's List
- Spring 2022 President's List
- 3.713 GPA
Timeline
Physical Therapist Technician
ProSport Physical Therapy & Performance
01.2024 - 07.2024
Physical Therapist Aide Volunteer
Aquatic Rehab and Consulting
05.2023 - 10.2023
Physical Therapist Aide
Movement Systems Physical Therapy
04.2023 - Current
Physical Therapist Aide Volunteer
Reischl Physical Therapy
09.2022 - 03.2023
Translator
Sky Global Academy
03.2021 - 07.2021
Artilleryman
Army
11.2019 - 04.2021
Server
Wow Poki
11.2015 - Current
Associate of Arts - Social and Behavioral Sciences
Irvine Valley College
Bachelor of Science - Kinesiology
Cal State Long Beach