Ji Hyun Lee
Great Neck,NY
Summary
Dedicated and sales-oriented Retail Store Manager with 8 years of professional experience. Exceeded sales goals and customer satisfaction levels with strong decision making and interpersonal skills. Hold a WSET Diploma in wines with Merit.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Store Manager
Kings Liquor Plaza
03.2009 - 12.2016
- Managed all ordering, pricing, inventory, employees, and day to day operations.
- Analyzed sales and customer trends in order to maximize sales and revenue.
- Conducted promotional activities such as wine tastings, price promotions, and staff incentives to increase sales.
- Trained staff in proper customer service skills and sales techniques in an effort to maintain a high quality of service.
Sales Associate
Kings Liquor Plaza
02.2008 - 02.2009
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Organized shelves to maintain store visual appeal, and promote specific merchandise.
- Built relationships with customers to promote long term business growth.
Education
Bachelor of Technology - Hospitality Management
New York City College of Technology of The City University of New York
Brooklyn, NY 09.2004 - 01.2008
Skills
Leadership and Teamwork
Communication Skills
Wine Knowledge
Microsoft Office
Time Management and Organization Skills
Certification
DipWSET, Wine & Spirit Education Trust (WSET)
Timeline
DipWSET, Wine & Spirit Education Trust (WSET)
08-2022
Store Manager
Kings Liquor Plaza
03.2009 - 12.2016
Sales Associate
Kings Liquor Plaza
02.2008 - 02.2009
Bachelor of Technology - Hospitality Management
New York City College of Technology of The City University of New York
09.2004 - 01.2008
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