Dynamic professional with experience at Federal Express, excelling in package delivery and customer service. Proven ability to enhance client relationships through effective communication and attention to detail. Skilled in utilizing handheld scanning devices and adept at multitasking, ensuring timely and safe deliveries while adhering to safety protocols.
Hi, I’m
Jikira Dean
Supervisor
Parkville,MD
Summary
Work History
Federal Express
Courier
Job overview
- Followed company policies and procedures during shift.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Delivered packages to customer doorsteps and business offices.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
Occupational Medical Services Inc.
Medical Assistant
Job overview
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
Education
Tesst College of Technology Baltimore, MD
Medical Assistant from Phlebotomy
05.2012
University Overview
Coppin Academy High School Baltimore, MD
High School Diploma
06.2010
University Overview
Skills
- Package pickup and delivery
- Handheld scanning devices
- Written communication
- Attention to detail
- Problem-solving
- Customer service
- Multitasking and organization
- Safety protocols
- Time management
- Verbal and written communication
Timeline
Courier
Federal Express
Medical Assistant
Occupational Medical Services Inc.
Tesst College of Technology
Medical Assistant from Phlebotomy
Coppin Academy High School
High School Diploma
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