Jiliana Alvarado
Summary
Vigilant Accounts Payable Clerk with over 5 years of experience working with personal financial accounts and construction accounts. Committed to on-time payments, maintaining detailed records and paying vendors on time. Detail-oriented worker with proven resourcefulness and reliability. Additional expertise includes in applying to core aspects and strategic approaches of organizational development to amplify HR, administrative and leadership success. Experienced in developing policies and organizational strategies based on data-driven approaches. Excellent interpersonal and conflict management skills.
Overview
10
10
years of professional experience
Work History
Accounts Payable Clerk (temporary)
Capital Power Corporation
05.2024 - 09.2024
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Evaluated potential acquisition targets from a financial perspective, assessing impact on cash flow and balance sheet strength post-merger or acquisition.
Office Manager
Advanced Lining Solutions
05.2023 - 04.2024
- Manage and assess staff performances
- Oversee all banking transactions
- Manage bi-weekly payroll, bonuses, time cards and time off requests
- Generate payment runs including checks, wires, ACH and manual checks twice weekly or on at need basis
- Authorize all AP payment invoices, manage deposits and cash management functions, while providing overall complete payroll oversight
- Develop and maintain standard operating procedures, assist in training new hires and evaluate employee performance
- Reduced outstanding debts by diligently following up with clients on past-due invoices.
- Tracked invoice metrics such as volume, cycle-time, accuracy rate using spreadsheets or custom software applications; used findings in regular reporting updates to management about the effectiveness of invoice processing strategies.
Learning & Development Lead
Upgrade Inc.
12.2020 - 05.2023
- As a learning and development facilitator I supervised and coordinated new hire classes for up to 20 employees
- Trained over 500 new hire employees in 2023
- Lead team in post survey results for training
- Utilize presentation software and incorporate it into the learning environment
- Used Adult learning theory in training programs
- Researched best practices in Association for Talent Development and implemented in new hire training and uptraining's
- Developed training games and materials company wide
- Reviewed agents' calls and trained agents to meet their monthly goals
- Observed the daily operations of the New Hire group and ensured they had a clear understanding of the material provided
- Communicated recommendations and suggestions for training and the material with management
- Took escalated calls and provided resolutions for customers
- Provided behavioral and attendance coaching's for new hires
- Provided required updates to processes and procedures, & maintained multiple tasks in a fast paced, high-volume call center environment
Personal Loan Specialist
OneMain Financial
03.2019 - 10.2020
- As a Personal Loan Specialist, I performed various roles in the office
- Acted as front desk receptionist, cashier, debt collector and processed loans
- Took applications and ran credit reports to obtain approvals
- Went through contracts for those who were approved for loans by using electronic signings
- Took payments and gave change when paying with cash, cut checks for approved loans and for customers for accounts that were over paid by insurance or dealerships
- Called multiple accounts throughout the day to those who were past due on their accounts
Accounts Payable Clerk
Temporary Assignments; Robert Half, Insight Global, Accounting Principles
07.2017 - 03.2019
- While employed with various staffing agencies I was contracted as an Accounts Payable Clerk for all three companies listed above
- I ensured all payment inquiries were answered in a timely manner
- Retrieved payment statuses for vendors on a daily basis using Epicor, Microsoft Dynamics, OnBase, Yardi, Excel and Adage
- Entered manual journal entries for utilities, purchase orders, short payments and drop shipments
- Re-Executed purchase order workflows to ensure invoice was properly paid
- Investigated payments along with statements to provide vendors back up of short payments and discrepancies
- Reissued checks for vendors if lost
- Printed new invoices for processing
- Mailed daily checks for various amounts and some including over 1 million dollars
- Kept a daily spreadsheet of utilities accounts and accounts receivable contacts using VLOOKUP formulas
Faculty Payroll Coordinator
Apollo Education Group WIU
01.2015 - 03.2017
- As Faculty Payroll Coordinator, contracted faculty members to film and teach courses
- Ensured all contracts were signed in a timely manner
- Scheduled courses with Higher Learning Commission standards and guidelines
- Kept daily Microsoft Excel spreadsheet with VLOOKUP and CONCATENATE formulas for scheduling and payroll
- Entered weekly payroll into Oracle E-Business Suite to ensure payroll was paid out correctly
- Reconciled weekly and monthly payments to ensure all ledgers were paid out correctly
- Maintained Pay File numbers and reports in Oracle E-Business Suite for Department of Education and Higher Learning Commission Audits
- Kept multiple logs of courses and class pay for proper reporting
- Maintained faculty files for DOE and HLC as well as new hire recruits for the onboarding process of faculty
- Wrote Standard Operating Procedures for the Job Position
Education
High School Diploma -
Cesar Chavez High School
LaveenSkills
- Data Entry
- Construction Invoice Processing
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Labor Relations - workman's compensation
- Onboarding experience
- Payroll Administration
- Employee Relations
- Accounts Payable Processing - 3 way match
- Verbal and written communication
Languages
Spanish
Timeline
Accounts Payable Clerk (temporary)
Capital Power Corporation
05.2024 - 09.2024
Office Manager
Advanced Lining Solutions
05.2023 - 04.2024
Learning & Development Lead
Upgrade Inc.
12.2020 - 05.2023
Personal Loan Specialist
OneMain Financial
03.2019 - 10.2020
Accounts Payable Clerk
Temporary Assignments; Robert Half, Insight Global, Accounting Principles
07.2017 - 03.2019
Faculty Payroll Coordinator
Apollo Education Group WIU
01.2015 - 03.2017
High School Diploma -
Cesar Chavez High School
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