Hi, I’m
Jiliane Dawson
Stanfield,OR
Summary
Reliable and organized professional with strong ability to manage multiple tasks efficiently and maintain meticulous attention to detail. Demonstrates solid understanding of office operations and proficiency in scheduling, document management, and communication. Committed to streamlining processes and enhancing team productivity.
Overview
5
years of professional experience
Work History
Hermiston School District
Substitute Teacher
02.2024 - Current
Job overview
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Denny’s Diner
Server
09.2019 - 09.2024
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Carson Oil
Office Coordinator
04.2022 - 02.2024
Job overview
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
Education
Eastern Oregon UniversityLa Grande
Bachelor of Science from Business Administration, Marketing, Human Resource
06.2022
University Overview
- Emphasized in Marketing and Human Resources.
- Became proficient in management and leadership strategies.
- Completed 200 in and out of class business credits through BMCC and EOU.
- Dean's List
- Honor Roll
Blue Mountain Community CollegeHermiston, OR
Associate of Science from Business
06.2020
University Overview
- Consistently achieved honor roll status.
- Became proficient in accounting, Statistical Math (up to MTH 243), and business formalities.
- Worked full-time while being a full-time student.
- Honor Roll
Hermiston High SchoolHermiston, OR
High School Diploma
06.2018
University Overview
- Completed advanced classes and became proficient in Microsoft Office, Word, Excel, PowerPoint, Access Database, and Outlook.
- Completed Business Administration program of study.
- Honor Roll.
Skills
- Strong work ethic
- Cash handling
- Exceptional customer service
- Adaptable
- Office administration
- Relationship building and management
Timeline
Substitute Teacher
Hermiston School District
02.2024 - Current
Office Coordinator
Carson Oil
04.2022 - 02.2024
Server
Denny’s Diner
09.2019 - 09.2024
Eastern Oregon University
Bachelor of Science from Business Administration, Marketing, Human Resource
Blue Mountain Community College
Associate of Science from Business
Hermiston High School
High School Diploma
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