Jilkadi Vargas-Hernandez
Winston-Salem,NC
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
Work History
Medical Receptionist
MEDIQ URGENT CARE
10.2023 - 02.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Organized paperwork such as charts and reports for office and patient needs.
Optometric Technician
AMERICAS BEST CONTACT AND EYEGLASSES
01.2023 - 11.2023
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
Education
High School Diploma -
Mount Tabor High School
Winston Salem, NC06.2023
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Patient Scheduling
- HIPAA Compliance
- Appointment Setting
- Insurance Verification
- HIPAA Guidelines
- Payment Collection
- Reminder calls
- Electronic Medical Records
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Receptionist
MEDIQ URGENT CARE
10.2023 - 02.2024
Optometric Technician
AMERICAS BEST CONTACT AND EYEGLASSES
01.2023 - 11.2023
High School Diploma -
Mount Tabor High School
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