Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jill Alvarado

Orlando,FL

Summary

Experienced and results-focused Property Management Professional with 20+ years overseeing multi-site operations across multi-family, manufactured home communities (MHCs), RV resorts, and corporate housing. Proven ability to drive occupancy, control expenses, and maximize portfolio profitability through strong leadership, budget management, and team development. Skilled in P&L oversight, capital planning, regulatory compliance, and process improvement. Adept at coaching on-site teams, enhancing resident satisfaction, and ensuring alignment with operational and financial goals. Proficient in High-Level, Trainual, Quickbooks (online), RealPage, and other leading property management platforms.

Overview

18
18
years of professional experience
1
1
Certification

Work History

VP OF OPERATIONS

Luxury Corporate Lodging
09.2023 - Current
  • Executed operational strategies to increase efficiency and reduce costs portfolio-wide.
  • Directed supply chain, procurement, and logistics across multi-site locations.
  • Managed daily operations and quality control for 200+ corporate housing units.
  • Led multi-site teams in hiring, training, and performance management.
  • Oversaw reservation systems to support guest services and operations.
  • Controlled budgets, reduced operating expenses, and implemented cost-saving initiatives.
  • Streamlined workflows to boost productivity and reduce waste.
  • Developed and enforced emergency response protocols for all sites.
  • Collaborated with sales, marketing, and finance to align operational goals.
  • Built and managed vendor relationships and corporate client partnerships.

OPERATION MANAGER

Applebrook
04.2022 - 09.2023
  • Oversaw daily operations for 13 properties, driving occupancy, guest satisfaction, and compliance.
  • Managed 75+ staff including hiring, training, scheduling, and performance management.
  • Directed maintenance, CapEx, ADA compliance, water systems, and vendor relations.
  • Administered reservation systems and optimized operational workflows for efficiency.

REGIONAL PROPERTY MANAGER/PROPERTY MANAGER

Rock Companies
02.2007 - 04.2022
  • Led regional operations for 6 sites, 2,650 units, and 60 staff.
  • Executed strategic plans to meet leasing and revenue targets.
  • Implemented cost controls, reducing expenses by 5%.
  • Analyzed market trends to guide pricing and positioning strategies.
  • Drove occupancy and rent growth through targeted marketing and leasing plans.
  • Boosted resident retention through timely issue resolution and service excellence.
  • Conducted property inspections to uphold safety, curb appeal, and brand standards.
  • Partnered with Marketing, HR, and Asset Management to align operations.
  • Coached teams to meet KPI goals and ensure operational performance.
  • Built and maintained strong vendor, client, and municipal partnerships.

Education

High School Diploma -

Gateway High School
Kissimmee, FL

Skills

  • Effective leadership and team development
  • Successful problem solving
  • Negotiation skills
  • Organization and time management
  • Financial Acumen
  • Knowledge of State of Florida laws and fair housing compliance
  • Experience with multiple Property Mgmt software systems; RealPage, Astra, Rent Manager, Blue Moon, Focus, High-level, Yieldstar

Certification

  • CAM / National Apartment Association Since 06/2016
  • Notary / State of Florida Since 09/2019

Timeline

VP OF OPERATIONS

Luxury Corporate Lodging
09.2023 - Current

OPERATION MANAGER

Applebrook
04.2022 - 09.2023

REGIONAL PROPERTY MANAGER/PROPERTY MANAGER

Rock Companies
02.2007 - 04.2022

High School Diploma -

Gateway High School

Similar Profiles

CREATE PROFILE
Jill Alvarado