TPA Claims Specialist
Engle Martin & Associates
06.2010 - 10.2016
- Commercial Property
- Third Party Administrator for Domestic based clients
- Review and track reports for coverage, timeliness and accuracy per client specifications
- Reports, Proof of Loss, Letters: Denials, Reservation of Rights, Settlement
- Maintain a caseload of 100-300 claims
- Responsible for the oversight of commercial property files for business received from Domestic Underwriters
- Ensure that coverage is analyzed and applied correctly
- Ensure that full adjustment reports meet all service standards of the client
- Interaction with adjusters, managers, insureds, clients, brokers, agents and underwriters
- Manage litigation files
- Responsible for reviewing activities and creating service invoices
- Issue indemnity payments as well as expert and adjuster invoice up to $500,000.00 per file authority level
- Developed and maintained excellent relationships with clients.