Jill Baker
Highland,MI
Summary
A highly organized and detail oriented professional with over 9 years experience leading in an office management and sales role, looking to join a growing position to succeed and advance in. Very independent and service driven with strong proficiency in computers and Microsoft office. Brings to the team an excellent attention to detail with the ability to meet deadlines and handle matters in a sensitive manner.
Overview
16
16
years of professional experience
Work History
Office Manager and Sales Coordinator
Bakers Of Milford
12.2010 - Current
- Run all office logistics ranging from management, customer service, sales/marketing, scheduling and ordering supplies.
- Coordinate staff schedules, adjusting workloads to maximize productivity and meet customer satisfaction.
- Identify and communicate customer needs to the team to achieve positive results.
- Maintain positive customer relations by addressing problems head on and implementing successful corrective actions.
- Communicate daily by email, phone or appointment to finalize details for upcoming events to help find desirable options sufficient to inquiring customer’s needs.
- Monitor and log weekly sales, invoices and payments to manage and maintain bookkeeping procedures.
Real Estate Agent
Keller Williams Realty Living
11.2021 - Current
- Successfully closed numerous deals by effectively addressing client concerns and resolving issues promptly during negotiations.
- Collaborated with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.
- Reviewed and executed confidential documents, contracts and disclosures.
- Build strong trusting relationships to help maintain returned service and positive outcomes.
Audit Program Coordinator
Perry Johnson Registrars Inc.
05.2008 - 12.2010
- Scheduled audits for an extensive amount of clients based on their qualifications, auditor qualifications along with meeting deadlines for their certification.
- Coordinated domestic and international travel arrangements including booking airfare, hotel and transportation.
- Maintained communication between my clients, auditors and management team.
Education
BBA -
Western Michigan University
Kalamazoo, Michigan12.2005
Skills
- Technological proficiency
- Intuit QuickBooks expert
- Microsoft Office Suite
- Goal Setting
- Schedule oversight
- Problem-solving aptitude
- Reliability
- Policy and procedure modification
- Managing Operations and Efficiency
- Data Entry
Timeline
Real Estate Agent
Keller Williams Realty Living
11.2021 - Current
Office Manager and Sales Coordinator
Bakers Of Milford
12.2010 - Current
Audit Program Coordinator
Perry Johnson Registrars Inc.
05.2008 - 12.2010
BBA -
Western Michigan University