Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Jill Bartley

Saint Francis,KY

Summary

Dynamic Pharmacy Technician with proven expertise at Walmart in medication dispensing and insurance billing. Recognized for enhancing workflow efficiency and reducing medication errors through meticulous attention to detail. Strong problem-solving skills and commitment to patient confidentiality ensure exceptional service and compliance with pharmacy regulations. Adept at training staff and optimizing inventory management.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Cencora
04.2019 - Current
  • Processed prescription orders accurately and efficiently in fast-paced pharmacy environment.
  • Assisted pharmacists in preparing medications, ensuring compliance with safety standards.
  • Managed inventory levels, performed regular stock checks, and facilitated timely replenishment of supplies.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with healthcare professionals to support patient care initiatives and medication management.
  • Maintained clean and organized workspaces to promote optimal workflow and safety practices.
  • Trained new pharmacy staff on operational procedures and compliance protocols.
  • Utilized pharmacy management software for tracking prescriptions and managing patient information effectively.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Seamer Operator

American Fuji Seal
06.2018 - 04.2019
  • Operated machinery to ensure efficient production processes and minimize downtime.
  • Monitored quality control standards, identifying and addressing issues proactively.
  • Coordinated workflow between departments to optimize output and streamline operations.
  • Trained new operators on safety protocols and equipment use for enhanced team performance.
  • Implemented process improvements that increased operational efficiency and reduced waste.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.

Pharmacy Technician

Medica Pharmacy
2012 - 04.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Collected co-payments or full payments from customers.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Utilized pharmacy management software to process prescriptions efficiently.

Pharmacy Technician

Walmart
11.2004 - 05.2012
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
  • Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
  • Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
  • Supported insurance claim processing, facilitating smoother patient transactions.
  • Engaged in continuous learning to stay updated on pharmaceutical practices and products.
  • Resolved third-party billing, computer system and customer service issues.
  • Managed opening and closing duties for pharmacy.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
  • Processed prescription orders accurately and efficiently in fast-paced pharmacy environment.
  • Assisted pharmacists in preparing medications, ensuring compliance with safety standards.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with healthcare professionals to support patient care initiatives and medication management.
  • Maintained clean and organized workspaces to promote optimal workflow and safety practices.
  • Trained new pharmacy staff on operational procedures and compliance protocols.
  • Utilized pharmacy management software for tracking prescriptions and managing patient information effectively.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Education

Nelson County High School
Bardstown, KY
05.1996

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Medication dispensing
  • Insurance billing
  • Answering customer questions
  • Patient confidentiality
  • Prescription filling
  • Insurance verification
  • Supply restocking
  • Pharmacy ethics
  • HIPAA
  • Labeling accuracy
  • Drug safety
  • Pharmaceutical calculations
  • Stocking shelves
  • Processing payments
  • Interpreting and processing medication orders
  • Pharmacy law compliance
  • Medication labels
  • Medicare and medicaid process
  • Drug inventory management
  • Prescription interpretation
  • Verifying orders
  • Advanced math skills

Certification

Ptcb certified

Additional Information

I have also worked from home for several years. I have maintained productivity and efficiency while working from home. This has been a mail order setting.

Timeline

Pharmacy Technician

Cencora
04.2019 - Current

Seamer Operator

American Fuji Seal
06.2018 - 04.2019

Pharmacy Technician

Walmart
11.2004 - 05.2012

Pharmacy Technician

Medica Pharmacy
2012 - 04.2018

Nelson County High School

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