Jill Becker
BRENTWOOD,TN
Summary
Seasoned Surgery Center Administrator with a proven track record at Urology Associates Nashville, adept in operations management and fostering team collaboration. Demonstrated success in enhancing operational efficiency and employee performance, achieving significant cost savings and streamlining processes. Skilled in decision-making and relationship development, I drive results and maintain high standards of patient care and team productivity. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
22
22
years of professional experience
Work History
Surgery Center Administrator
Urology Associates Nashville
12.2015 - Current
- Managed the daily operations for optimal center performance, ensuring a smooth and efficient workflow.
- Enhanced operational efficiency by streamlining administrative processes and implementing time-saving strategies.
- Implemented center policies and procedures, ensuring compliance with state regulations and licensing requirements.
- Established safety protocols for emergencies and coordinated drills to prepare staff and students accordingly.
- Assisted in the recruitment, hiring, training, and retention of high-quality employees to support center goals.
- Reduced costs by negotiating with vendors for supplies and services, resulting in significant savings.
- Resolved conflicts among staff members effectively by implementing conflict resolution techniques.
- Coordinated staff schedules and managed payroll to maintain appropriate staffing levels while controlling labor costs.
- Managed financial tasks such as budget development, expense tracking, invoice processing to maintain fiscal responsibility.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Created reports, presentations and other materials for executive staff.
- Completed bi-weekly payroll for 46 employees.
- Conducted regular evaluations of staff performance, providing constructive feedback for professional growth.
- Provided guidance and support to new employees during their onboarding process contributing to successful integration into the team.
Perioperative Nurse Manager
Centennial Medical Center
06.2010 - 12.2015
- Optimized resource utilization by regularly evaluating equipment needs and coordinating with vendors to ensure timely delivery of supplies.
- Enhanced surgical team cohesion through regular staff meetings, discussing challenges faced in the operating room, and brainstorming solutions together as a team.
- Oversaw the implementation of new technologies within the perioperative environment, ensuring proper training of staff members for seamless integration into daily practice.
- Developed comprehensive orientation programs for newly hired nurses, ensuring proper training and adherence to facility policies and procedures.
- Improved patient outcomes by implementing evidence-based practices and protocols in the perioperative setting.
- Reduced surgical site infection rates through rigorous implementation of infection control measures within the perioperative environment.
- Maintained optimal staffing levels by effectively managing nurse schedules, minimizing overtime costs, and ensuring adequate coverage for all surgical procedures.
- Streamlined surgical scheduling processes to enhance overall efficiency and productivity in the operating room.
- Evaluated nursing staff performance routinely while providing constructive feedback leading to improved nursing practice.
- Ensured compliance with regulatory standards by staying abreast of industry guidelines and updating policies accordingly.
- Collaborated with surgeons and anesthesia providers to develop individualized care plans for patients undergoing surgery, ensuring optimal outcomes during the perioperative process.
- Developed and maintained strong working relationships with interdisciplinary teams, promoting collaboration and a patient-centered approach to care.
- Improved perioperative efficiency by identifying bottlenecks in the process and implementing targeted interventions to address identified areas of concern.
- Participated in quality improvement initiatives aimed at enhancing patient satisfaction scores within the surgical services department.
- Facilitated smooth transitions between preoperative, intraoperative, and postoperative phases of care through effective handoff communication among staff members.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Contributed to a positive work culture by fostering open communication among team members, addressing concerns promptly, and promoting professional development opportunities.
Registered Nurse
Centennial Medical Center
06.2002 - 12.2015
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Urology Coordinator
Centennial Medical Center
09.2003 - 08.2010
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Resolved issues through active listening and open-ended questioning, escalating major problems to OR Director
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Kept high average of performance evaluations.
Education
Bachelor in Nursing - Nursing
Western Governors University
Salt Lake City, UT06.2013
Associates Degree in Nursing - Nursing
Aquinas College
Nashville, TN05.2002
Skills
- Operations Management
- Scheduling Management
- Facility Maintenance
- Customer Service
- Attention to Detail
- Team Collaboration
- Decision-Making
- Office Administration
- Team Building and Leadership
- Employee Supervision
- Personable and Approachable
- Relationship Development
- Staff Management
Timeline
Surgery Center Administrator
Urology Associates Nashville
12.2015 - Current
Perioperative Nurse Manager
Centennial Medical Center
06.2010 - 12.2015
Urology Coordinator
Centennial Medical Center
09.2003 - 08.2010
Registered Nurse
Centennial Medical Center
06.2002 - 12.2015
Bachelor in Nursing - Nursing
Western Governors University
Associates Degree in Nursing - Nursing
Aquinas College
Similar Profiles
Marcy Abel, MDMarcy Abel, MD
Founding Partner at Female Urology of NashvilleFounding Partner at Female Urology of Nashville
Quinn DehnerQuinn Dehner
Medical Assistant at Nashville UrologyMedical Assistant at Nashville Urology
Karissa HurstKarissa Hurst
Patient Care Coordinator at Nashville Urology, PCPatient Care Coordinator at Nashville Urology, PC