Jill Bedow
Blaine,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Operations Manager
Mercer Distribution
08.2013 - 06.2024
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Interacted well with customers to build connections and nurture relationships.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Daily receptionist, data input/invoicing, ordering office supplies, janitorial work to maintain office.
Assistant Manager
Pacific CustomsBokers
02.2000 - 03.2009
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Invoicing and data input for importation of goods into the United Stated from Canada.
- Limited Payroll
Customer Support Specialist
Blaiklock USA
09.1994 - 12.2008
- Input information into computer for importation of goods crossing into the United States from Canada. Prepared invoices.
Education
High School Diploma -
Blaine High School
Blaine, WASkills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Staff Management
- Policies and procedures implementation
- Performance monitoring
- MS Office
- Maintaining Compliance
- Interpersonal Communication
- Client Relationships
- Health and safety compliance
- Client Relations
- Delegation
- Invoice Processing
- Unsurpassed work ethic
- Warehouse Operations
- Document Control
- Vendor Sourcing
- P&L Management
- Performance Evaluations
- Expense Reports
- Supply chain logistics
Timeline
Operations Manager
Mercer Distribution
08.2013 - 06.2024
Assistant Manager
Pacific CustomsBokers
02.2000 - 03.2009
Customer Support Specialist
Blaiklock USA
09.1994 - 12.2008
High School Diploma -
Blaine High School