Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Timeline

Jill Bell

Medina,OH
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Strategic healthcare administrator with 13 years of management experience and 20 years in sales training. Proven record in team leadership, customer satisfaction, and operational improvement across multiple senior living and healthcare facilities. Expert in developing business growth strategies, managing P&L, and driving census and occupancy growth through innovative marketing and sales approaches.

Overview

33
33
years of professional experience

Work History

Executive Director

Experience Senior Living
07.2023 - 08.2024
  • Directed day-to-day operations, achieving a 28% increase in leases and a 30% increase in referrals by implementing targeted sales and marketing strategies, including a successful Grand Re-Opening event
  • Recruited, mentored, and trained departmental directors, fostering a culture of continuous improvement
  • Delivered regular performance and financial analysis to senior management, ensuring alignment with business goals
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.

Executive Director

Danbury Senior Living
Brunswick, OH
07.2022 - 07.2023
  • Oversaw community operations, ensuring quality care and service standards, contributing to a 24% growth in census
  • Managed budgets and financial goals, leading to increased profitability and occupancy growth
  • Strengthened relationships with staff, residents, and families to improve satisfaction and retention
  • Managed financial, operational and human resources to optimize business performance.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.

Admissions & Marketing Director

Hickory Ridge Rehab & The Merriman
Akron, OH
01.2020 - 02.2022
  • Increased occupancy by 20% by developing and implementing strategic marketing plans and managing referral sources
  • Streamlined admissions processes, ensuring compliance with Medicare, Medicaid, and MyCare standards
  • Led a backup sales team, contributing to sustained occupancy and revenue goals
  • Established benchmarks for success based on industry best practices, driving consistent growth in key performance indicators yearoveryear.
  • Cultivated strong relationships with community partners, leading to increased referrals and collaborative opportunities.

Community Liaison & Sales Director

Elmcroft Assisted Living
10.2018 - 02.2020
  • Established local community partnerships, driving brand awareness and engagement, and increased resident inquiries
  • Led event planning for marketing initiatives, coordinating cross-departmental support and vendor relations
  • Managed admission processes, optimizing the experience for prospective residents and families
  • Implemented a data-driven approach to target specific demographics within the community, resulting in optimized outreach strategies.
  • Developed presentations and media to promote community resources and Memory Loss programs at senior centers and other local events.

Admissions & Marketing Director

Altercare of Wadsworth
Wadsworth, OH
11.2015 - 10.2018
  • Grew occupancy from 18% to 42% by cultivating referral networks and streamlining the admissions process
  • Maintained in-depth knowledge of healthcare regulations, supporting pre-certifications and compliance
  • Managed budgets for advertising, events, and promotional materials, ensuring cost-effective spending that maximized return on investment.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Conducted market research studies to identify competitors'' strengths and weaknesses as well as new opportunities for expansion or collaboration within the education sector.
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.

Real Estate Agent

Allen & Hartzell, Inc. / ProEdge Real Estate
Medina, OH
02.1992 - 06.2016
  • Oversaw the end-to-end home buying and selling process, including property management and market analysis
  • Trained new associates, processed agreements, and coordinated closings for optimal client experience
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Provided clients with detailed comparative market analyses, helping them understand property values and make strategic decisions.

General Manager / Business Owner

Medina Motorcars, Inc.
Medina, Ohio
02.2001 - 10.2008
  • Directed operational strategy, customer satisfaction, and financial management for a successful vehicle sales business
  • Managed purchasing, sales, and employee performance, ensuring profitability and alignment with business goals
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed a high-performing team through effective recruitment, training, and performance management.

Paralegal

Ed Bowers, LPA
Medina, OH
03.2012 - 03.2014
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Prepared legal briefs, motions, and pleadings.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
  • Conferred with clients and other involved parties to gather and track case information.
  • Assisted in drafting legal documents, ensuring compliance with court requirements and deadlines.
  • Researched statutes, decisions, legal articles, and codes.

Education

Bachelor of Science - Healthcare Administration and Management

University of Phoenix
01.2014

Associate of Science - Paralegal Studies / Criminal Justice

University of Phoenix
01.2012

Skills

  • Team Leadership & Development
  • Operational & Financial Oversight
  • Sales & Marketing Strategy
  • Budgeting & P&L Management
  • Customer Service Optimization
  • Regulatory Compliance
  • Operations Management
  • Client Relationship Building

Affiliations

  • Wadsworth Rotary, President-Elect
  • Wadsworth Hall of Fame, Chair
  • Wadsworth Older Adult Foundation, Board Member
  • Campaign Manager, Anthony Copretta for Medina County Auditor
  • Candidate, Medina County Recorder

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Executive Director - Experience Senior Living
07.2023 - 08.2024
Executive Director - Danbury Senior Living
07.2022 - 07.2023
Admissions & Marketing Director - Hickory Ridge Rehab & The Merriman
01.2020 - 02.2022
Community Liaison & Sales Director - Elmcroft Assisted Living
10.2018 - 02.2020
Admissions & Marketing Director - Altercare of Wadsworth
11.2015 - 10.2018
Paralegal - Ed Bowers, LPA
03.2012 - 03.2014
General Manager / Business Owner - Medina Motorcars, Inc.
02.2001 - 10.2008
Real Estate Agent - Allen & Hartzell, Inc. / ProEdge Real Estate
02.1992 - 06.2016
University of Phoenix - Bachelor of Science, Healthcare Administration and Management
University of Phoenix - Associate of Science, Paralegal Studies / Criminal Justice
Jill Bell