Jill Benham RDH B.A.

• Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
• Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
• Captured patients' dental radiographs, sharing any concerns with dentist to aid in interpretation and diagnosis.
• Screened patients for signs of oral cancer during routine examinations, promoting early detection and intervention when necessary.
• Assessed periodontal status of patients using probing techniques, identifying areas requiring further attention with scaling and root planing, irrigation, adjunctive therapies and more frequent recalls
• Utilized ultrasonic scaling devices and hand scaling techniques to efficiently remove plaque, stain and calculus buildup from teeth surfaces.
• Administered local anesthesia as needed for dental procedures, ensuring patient comfort throughout the process.
• Applied preventive materials such as fluoride varnishes or sealants to protect teeth from decay or sensitivity issues.
• Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.
• Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff.
• Contributed to practice growth by delivering excellent customer service, resulting in increased patient retention rates.
• Continuously updated professional knowledge through participation in continuing education courses, staying current with industry advancements.

Worked in a large setting of 5 hygienists and over 20 employees. Maintained working relationships with patients and coworkers. Continually provided excellent care and a relaxing environment for ongoing treatment and professional relationships.

Worked closely with Dr. Bob Heins and Dr. Craig Heins at their office until Dr. Bob retired. Our office then merged with Plattsburgh Dental Group on Hammond Lane with Dr Tom Gerner creating True North Dental Group.