Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Berg

Oconomowoc

Summary

Offering strong foundation in communication and organizational abilities, eager to learn and develop in a healthcare environment. Delivers basic understanding of patient data management and electronic health records, with skills in data entry and customer service. Ready to use and develop these skills as a Guest Service Specialist

Overview

3
3
years of professional experience

Work History

Patient Information Coordinator

Apogee Physicians
06.2022 - Current

Data entry of patient information for billing

Verification of insurance

Medical reporting

Medical document handling

Supporting several physicians on an administrative level

Interaction and follow through with patients with the purpose of providing excellent customer service

Interaction with local physicians and hospital administration

Scheduler/Resident Aide

Waterford Senior Living
10.2021 - 06.2022

Scheduling team members for the month and reducing scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments


Resident vitals, ADL's,mediation administration, and activities


Education

Associate of Science - Nursing

Waukesha County Technical College
Pewaukee, WI

No Degree - Certified Nursing Assistant

Waukesha County Technical College
Pewaukee, WI
12.2011

Skills

  • Insurance verification
  • Medical terminology
  • Data entry proficiency
  • Policy compliance
  • Confidentiality
  • Charting and clinical documentation
  • Teamwork and collaboration
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Customer service management
  • Relationship building
  • Data entry
  • Handling complaints
  • Staff training
  • Record keeping
  • Time management abilities
  • Staff scheduling
  • Office equipment operation

Timeline

Patient Information Coordinator

Apogee Physicians
06.2022 - Current

Scheduler/Resident Aide

Waterford Senior Living
10.2021 - 06.2022

Associate of Science - Nursing

Waukesha County Technical College

No Degree - Certified Nursing Assistant

Waukesha County Technical College
Jill Berg