Jill Bianco
Ridgefield,CT
Summary
Accomplished Global Enterprise Account Manager with a proven track record, adept in key account management and fostering customer relationships. Excelled in driving revenue growth and achieving sales targets through strategic partnerships and collaborative efforts. Skilled in negotiating multi-year contracts, enhancing client satisfaction, and leveraging a collaborative mindset for business success.
Overview
10
10
years of professional experience
Work History
Global Enterprise Account Manager
Hewlett Packard Enterprise
03.2002 - 02.2005
- Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
- Built and cultivated healthy pipeline of customers interested in partnering with company.
- Enhanced client relationships by reviewing business objectives and designing technology infrastructure to achieve them.
- Achieved sales targets consistently by implementing effective account management strategies and providing exceptional customer service.
- Facilitated and qualified regular meetings with clients to review progress, address concerns, and discuss future opportunities.
- Successfully negotiated multi-year contracts, resulting in long-term business commitments and increased profitability.
- Collaborated with cross-functional teams to develop customized solutions for clients, ensuring seamless integration of products and services.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Senior Enterprise Account Manger
Storage Apps
01.2001 - 03.2002
- Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns.
- Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
- Achieved sales targets consistently by implementing effective account management strategies and providing exceptional customer service.
- Successfully negotiated multi-year contracts, resulting in long-term business commitments and increased profitability.
- Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales.
- Generated new contacts through networking and cold calling.
Enterprise Account Executive
Support.Com In
11.2000 - 01.2001
- Established strong relationships with key enterprise customers, driving customer satisfaction and retention.
- Consistently exceeded sales targets by proactively identifying and pursuing new business opportunities.
- Collaborated with internal teams to develop tailored solutions for complex client needs, resulting in increased revenue.
- Developed an extensive network of industry contacts to generate leads and maintain a robust pipeline of prospects.
- Cultivated strategic partnerships with industry influencers to increase brand awareness within target markets.
- Coordinated post-sales support efforts between technical teams and clients for smooth onboarding experiences.
National Key Account Manager
Nokia
03.1995 - 11.2000
- Achieved high client satisfaction by identifying and addressing key account needs.
- Developed strong relationships with national clients through effective communication and negotiation skills.
- Increased overall sales performance by implementing strategic account management plans.
- Collaborated with cross-functional teams to deliver tailored solutions for key accounts.
- Identified new business opportunities through market research and competitive analysis, driving revenue growth.
- Provided exceptional support to clients, fostering long-term partnerships and generating repeat business.
- Delivered comprehensive sales presentations to potential clients, effectively communicating the value of products and services offered.
- Achieved successful contract negotiations by utilizing strong persuasion skills and industry knowledge.
- Participated in regional trade shows and industry events as a representative of the company, engaging with prospective clients while building brand awareness.
- Collaborated with marketing team members to create targeted promotional materials for use in attracting new business from national-level clientele.
- Mentored junior colleagues on best practices related to key account management strategies as well as ongoing professional development.
Education
Bachelor of Science - Marketing Minor in Advertising
Pace University
Pleasantville, NYSkills
- Key Account Management
- Revenue Growth
- Collaborative mindset
- Customer Relationship Management
Timeline
Global Enterprise Account Manager
Hewlett Packard Enterprise
03.2002 - 02.2005
Senior Enterprise Account Manger
Storage Apps
01.2001 - 03.2002
Enterprise Account Executive
Support.Com In
11.2000 - 01.2001
National Key Account Manager
Nokia
03.1995 - 11.2000
Bachelor of Science - Marketing Minor in Advertising
Pace University
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