Jill Brady Schatz
Elgin,Minnesota
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Project Manager
Mayo Clinic Platform
09.2022 - Current
- Successfully manages multiple high-risk, high-value programs from inception to completion, ensuring delivery within scope, budget, and timeline constraints.
- Works closely with senior management to guide and execute strategic planning processes.
- Partners with C-suite executives to support strategic initiatives and drive high-level decision-making.
- Contributed to 43 Presidential Strategic Initiative Fund (PSIF) projects at Mayo Clinic, focusing on enterprise-level program management and transformation across clinical, research, and administrative domains. Roles included project coordination, program oversight, strategic alignment, data analysis, and executive-level reporting. Projects addressed critical themes such as patient care innovation, digital transformation, cost optimization, and health equity.
- Actively identifies and removes obstacles that hinder the team's progress. Empowers team members to address impediments themselves, when possible, but escalates to management when necessary to ensure timely resolution.
- Contributes to the development and planning of project scope, goals, and deliverables.
- Cultivates an atmosphere of trust where team members feel comfortable raising issues and collaborating openly.
- Promotes open communication, active listening, and constructive feedback to address problems effectively.
- Works alongside Product Owners and subject matter experts to ensure alignment on project goals and priorities.
- Provides guidance and support in backlog creation and refinement, enhancing product development processes.
- Maintains and manages project documentation with precision, ensuring the accuracy and currency of project plans, schedules, status reports, and meeting minutes.
- Partnered with Development and International teams to successfully execute a benefactor-driven initiative, ensuring alignment with project goals and seamless communication across multiple departments.
- Played a role as assigned Project Manager in the development of Mayo Clinic Platform's strategy, enabling collaboration with providers, startups, payers, and other healthcare stakeholders to drive innovation in diagnosis, treatment, and operational improvement. Facilitated the integration of Mayo Clinic Platform with key stakeholders to accelerate the adoption of innovative healthcare solutions.
- Contributed to the development of the Cancer Care Beyond Walls (CCBW) digital solution, enhancing Patient Selection tools for the Chemo @ Home program to improve patient care and treatment accessibility.
- Engaged with cross-functional teams to identify and capitalize on new areas of growth, improving operational efficiency.
- Collaborated with stakeholders and the legal team to execute critical legal agreements, supporting the successful launch of business agreements with global clients.
- Engages with internal and external stakeholders, including clients, vendors, and partners, fostering strong relationships, and ensuring project alignment with stakeholder expectations.
- Led stretch projects focused on process mapping to enhance organizational knowledge and efficiency, directly supporting leadership and MCP stakeholders.
- Identified and tracked key metrics to reflect progress and project status. This included tasks completed, milestones achieved, timeline adherence.
- Led cross-functional teams in identifying key metrics and objectives for various projects, ensuring alignment with organizational goals and performance standards.
- Applied expertise in project management methodologies to distinguish between leading and lagging indicators, providing early insights into project trajectory.
- Utilized advanced Smartsheet dashboarding to create visually compelling representations of project data, enhancing communication and decision-making.
- Expanded JIRA use within the compliance team, enabling better tracking of deliverables and project progress.
- Coordinated quarterly executive steering committee meetings and JSC meetings with global data network partners, ensuring efficient preparation of materials, agendas and meeting distribution.
- Collaborated with the executive office in planning and executing MCP Connect event signing events, facilitating effective communication between internal stakeholders and global partners to align expectations.
- Achieved ScrumMaster Certificate, Agile Certification and Scrum Product Owner Certificate to enhance project management skills and Agile expertise.
- Coordinated and developed new processes, process guide tasks for the Sales and Marketing teams.
- Led meetings with project stakeholders, including executives and external partners, to ensure alignment and drive successful project outcomes.
Associate Project Manager
Mayo Clinic Collaborative Services
04.2021 - 09.2022
- Supported and facilitated high-complexity projects with low to moderate risk, ensuring alignment with organizational objectives.
- Managed project timelines and budgets, ensuring adherence to project management methodologies while meeting defined goals.
- Developed, tracked, and monitored budgets, ensuring compliance with BioPharma and Mayo Clinic guidelines.
- Provided regular project updates to leadership, sponsors, and stakeholders, assisting in preparation of materials for institutional presentations.
- Engaged proactively with subject matter experts, fostering collaboration and facilitating effective problem-solving.
- Assisted in project initiation, development, and implementation, managing integrated tasks daily to ensure project progress.
- Managed project schedules and calendars, utilizing Microsoft Project for planning, monitoring, execution, and resource allocation.
- Delivered exceptional customer service to internal and external stakeholders throughout the project lifecycle.
- Collaborated with legal teams to ensure accurate execution of client contracts and compliance with organizational standards.
- Applied Agile methodologies and actively participated in Scrum processes, contributing to iterative project development and team coordination.
- Administered monthly manual invoices as necessary and oversees project execution, monitoring sample volume, timelines, and project complexity.
Business Process Proposal Specialist
Mayo Clinic Collaborative Services
05.2019 - 04.2021
- Orchestrated contract coordination efforts, driving the acquisition of new business partnerships with Mayo Clinic Labs.
- Collaborated closely with sales and design teams to effectively communicate organizational capabilities, supporting business growth and client acquisition.
- Partnered with contracting, pricing analysts, lab analysts, and business analytics teams to ensure timely and accurate responses to RFPs, client testing inquiries, and bid submissions.
- Led quality control initiatives for monthly reports and statistical data, working with the business analytics team to ensure data integrity and accuracy.
- Supported Bid Coordinator on various projects, including the True Variable Cost and Variable Cost Bid Tool, MCL High/Low Targets, and Special Pricing initiatives.
- Coordinated with technical support and billing departments on new test offerings and fee schedule adjustments, ensuring seamless updates and client communications.
- Facilitated communication with field staff, ensuring accurate and timely information delivery to global clients.
- Spearheaded process improvement initiatives and supported the development of the Bid Team, driving operational efficiency.
Client Solutions Tech Coordinator
Mayo Clinic Laboratories
03.2018 - 05.2019
- Addressed diverse technical issues raised by clients, patients, laboratory staff and physicians worldwide, providing effective solutions in a timely manner.
- Utilized critical thinking to make swift, informed decisions to resolve complex problems efficiently.
- Managed client complaints with professionalism, ensuring the timely resolution of technical issues and maintaining client satisfaction.
- Proactively investigated new or uncommon test requests, identifying opportunities to enhance service offerings and meet evolving client needs.
- Guided and interpretated regulatory and policy requirements, serving as a resource for department-specific policies, programs, and procedures to ensure compliance and smooth operations.
- Collaborated confidently with stakeholders at all levels, both internally and externally, prioritizing communication and project timelines.
- Notified clients promptly regarding reagent/assay performance issues or technical challenges, ensuring transparency and client trust.
- Coordinated the return of samples, forwarded tests, processed credits, and adjusted or credited canceled testing per client and DLMP directives.
- Navigated over 30 applications to make critical, informed decisions impacting client and patient care, ensuring operational efficiency.
Southern Region Lead
Corner Home Medical
05.2011 - 03.2018
- Directed and supervised customer service and delivery staff across multiple MN locations, ensuring operational efficiency and high-quality service delivery.
- Conducted regular audits of revenue cycles reports, retrieving necessary documentation to maximize reimbursements and increase monthly revenue.
- Communicated insurance guidelines and regulatory updates during patient set up, ensuring compliance and accurate processing.
- Maintained effective communication with the team, providing regular updates via Skype to ensure accurate documentation and adherence to deadlines in the Brightree database.
- Contributed to business growth and success through open communication, a strong focus on customer service, and consistent team support.
- Cultivated and managed strategic relationships, driving significant business growth and increased revenue through client retention and satisfaction.
Administrative Office Manager/HR Support
Med City Mobility
09.2008 - 03.2010
- Provided Regional HR support, including benefit information, policy updates, and new hire onboarding.
- Ensured compliance of OSHA requirements, maintaining safety regulations for warehouse and delivery staff.
- Developed policies and procedures, along with budgets and fiscal goals to support organizational objectives.
- Coordinated recruitment and hiring efforts, ensuring the timely and efficient onboarding of new employees.
Program Director
REM River Bluffs
09.2004 - 09.2008
- Collaborated with Olmsted County to establish waiver homes for adult clients with Severe and Persistent Mental Illness (SPMI).
- Developed program budgets and start-up cost analyses, overseeing recruitment, staffing, payroll management, including overtime oversight, budget allocation for staff hours, and ensuring efficient time management.
- Created comprehensive budgets and clear programming objectives for new clients transitioning into the waiver home environment.
- Chaired monthly management meetings with 50+ attendees, organizing speakers, promotions, agendas, and other logistics to ensure smooth operations.
Education
Master of Science - Health Administration
Capella University
Bachelor of Science - Healthcare Administration
Capella University
Skills
- Microsoft Suites
- Smartsheet
- JIRA
- EPIC Systems
- SharePoint
- Simple Share
- Project planning and development
- Project scheduling
- Team collaboration
- Strategic planning
- Client relations
- Stakeholder communications
- Staff management
- Document management
- Risk management
- Scope management
- Budget control
- Cross-functional collaboration
- Contract management
- Coaching and mentoring
- Processes and procedures
- Conflict management
- Project closure
- Agile methodology
- Project planning
- Project management
Affiliations
- Program Coordination: Led the establishment and coordination of GLOW MERG (Mayo Employee Resource Group) activities at Mayo Clinic, showcasing leadership, strategic thinking, and program development.
- Current GLOW MERG Secretary
- Former Co-Chair (G)lowdown Podcast Committee
- Member GLOW MERG
- Former Vice Chair of Rochester Giving Committee
- Former Chair MCP Culture Team
- Mayo Clinic Wellness Ambassador
- Mentor Seed Mentor, Mayo Clinic
Certification
- Scrum Alliance (2022) Certified ScrumMaster
- University of MN (2022) Certified in Agile Methodologies
- Scrum Alliance (2023) Certified Scrum Product Owner
- Capita 3 Leadership Launch (2024) Certified Leadership Launch Cohort
Professional Development
● Over 18 years of diverse business experience across various roles, with expertise in customer service, project management, budget development/tracking, program coordination, and leadership. Proven track record of certifications and a strong commitment to mentoring and professional growth.
● Continuous Learner: Actively pursue opportunities to expand knowledge and skills to excel in every role. Completed courses and obtained certifications to enhance capabilities, including:
o Obtained Certified Scrum Master
o Agile Certification
o Certified Scrum Product Owner
Timeline
Project Manager
Mayo Clinic Platform
09.2022 - Current
Associate Project Manager
Mayo Clinic Collaborative Services
04.2021 - 09.2022
Business Process Proposal Specialist
Mayo Clinic Collaborative Services
05.2019 - 04.2021
Client Solutions Tech Coordinator
Mayo Clinic Laboratories
03.2018 - 05.2019
Southern Region Lead
Corner Home Medical
05.2011 - 03.2018
Administrative Office Manager/HR Support
Med City Mobility
09.2008 - 03.2010
Program Director
REM River Bluffs
09.2004 - 09.2008
Bachelor of Science - Healthcare Administration
Capella University
Master of Science - Health Administration
Capella University