Jill Brannon
Centerville,Ohio
Summary
Dynamic Pharmacist with a proven track record at Medco Health Solutions, excelling in drug utilization review and patient education. Demonstrated leadership in managing drug utilization review calls and enhancing patient safety. Skilled in prescription verification and exceptional customer service, achieving high prescription volume management with meticulous attention to detail.
Overview
6
6
years of professional experience
Work History
Pharmacist
Medco Health Solutions
06.2004 - 02.2010
- Performed Order Entry: Entered prescription information
- Performed Order Review: Reviewed prescription information entered by technicians
- Performed Refill Too Soon: Investigated and resolved issues related to prescriptions being refilled too soon.
- Performed Drug Utilization Review: Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Performed Drug Utilization Review calls to doctor offices: Called doctor offices to discuss potential drug interactions or contraindications, ensuring patient safety
- Drug Utilization Review Call Lead: Managed the work flow and answered questions in the Drug Utilization Review Department Call area
- Performed Seniors Drug Utilization Review: Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications for the Senior aged patients to ensure patient safety.
- Worked in Doctor Calls Department: Faxed and called doctor offices to clarify prescription questions.
- Worked in Patient Calls Department: Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication. Educated patients about possible drug interactions and gave special administration instructions. Advised patients on medication side effects and contraindications and explained proper administration instructions.
- Worked Managed Care department: Called and faxed doctor offices to resolve issues when Prior Authorizations were needed.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Education
Doctor of Pharmacy - Doctor of Pharmacy
Purdue University
West Lafayette, IN05-2004
Skills
- Prescription filling and verification
- Drug utilization review
- Department Leadership
- Patient education and counseling
- Drug safety
- Medication expertise
- Therapeutic drug monitoring
- Drug formulary management
- Customer service and communication skills
Timeline
Pharmacist
Medco Health Solutions
06.2004 - 02.2010
Doctor of Pharmacy - Doctor of Pharmacy
Purdue University
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